Fletcher Jones Imports
Las Vegas, NV
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I am very happy with my Service Advisor John S. and the tech nician Ronald R. They are very respectful and professional. They take the time to listen to me and advise what really needs to be done. I put my trust nician Ronald R. They are very respectful and professional. They take the time to listen to me and advise what really needs to be done. I put my trust in them. THANK YOU John and Rolanld! Best Wishes, Rokai Yusufzai More
OUTSTANDING !!! Im new to Mercedes-Benz but I have known Curtis Cherry and Danielle Kerley for many many years. Danielle Kerley very professional and all around jus Im new to Mercedes-Benz but I have known Curtis Cherry and Danielle Kerley for many many years. Danielle Kerley very professional and all around just an awesome person. Everything goes so smooth with her and very knowledgeable. Above excellent in customer service... More
Service Adviser Denis has been my service adviser for the last 15 years and he has been awesome. He has always been professional, friendly, knowledgeable and accommod Denis has been my service adviser for the last 15 years and he has been awesome. He has always been professional, friendly, knowledgeable and accommodating. More
Dave Fast always provides exceptional service This is evaluation service (Dealer Rater) is demanding. Fore score and seven years ago, our fore fathers came to this country to answer endless quest This is evaluation service (Dealer Rater) is demanding. Fore score and seven years ago, our fore fathers came to this country to answer endless questions for Dealer Rater More
The guest is important David Miller answered all my questions. He is very friendly and has a great personality. I felt at ease. He made sure everything went smooth. Excellen David Miller answered all my questions. He is very friendly and has a great personality. I felt at ease. He made sure everything went smooth. Excellent customer service. He shows great motivation, More
Dennis Eiche Thank you once again for your continued great customer service, he’s always consistent and the reason I will always come back to Fletcher Jones. Th Thank you once again for your continued great customer service, he’s always consistent and the reason I will always come back to Fletcher Jones. Thank you 😊 More
Service On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team More
Worked on issue all day but didn't charge for all day! Spent a lot of time and effort (even took photos to show us what was going on) working on a problem that turned out to be someone elses. Spent a lot of time and effort (even took photos to show us what was going on) working on a problem that turned out to be someone elses. More
My cars maintenance issues were discussed, well prioritized. Dennis made me feel like my car's service experience was important to him. I was satisfied with his recommendations about service option for my vehicl Dennis made me feel like my car's service experience was important to him. I was satisfied with his recommendations about service option for my vehicle. More
Service The problem was handled in a timely manner. The waiting area amenities made the time go by quickly. I will definitely go back if any other issues aris The problem was handled in a timely manner. The waiting area amenities made the time go by quickly. I will definitely go back if any other issues arise. More