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Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

February 01, 2019

Great service Dennis always provides excellent customer service and great communication whenever I take my vehicles in for service. Dennis is the best service advis More

by Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Dennis. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 01, 2019

Thank you!!! Great service and professional! We really appreciated all the attention to helping us with the purchase of our vehicle. We definitely recommend th More

by orlybv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Winograd, Ivan Hoff, Branndon Herbert
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 01, 2019

Great customer service Always get great customer service at this dealership. My husband and I have been getting our cars here for at least 10 years. The service is outstand More

by Hern8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan , Maxine Linihan, Sandy Wolff, Josh Sutton
Feb 02, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 01, 2019

Great Customer Sero I had my car serviced by Fletcher Jones and am very satisfied with the service! Everything from dealing with Mr Cote my advisor to the facility has be More

by “Botetourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 01, 2019

Excellent The service was excellent. The service provided was completed on time as scheduled; and the service consultant was friendly and explained what will be More

by Cocoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

January 31, 2019

Oil change, warranty, and software recall Love coming here, always professional, keep me updated on status of my vehicle, clean user friendly waiting area, and love leaving with a clean car! More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

January 31, 2019

Perfect Ryan was excellent because he ensured my vehicle was ready on time!!! Cashier was quick and vehicle was waiting when I got outside. That is what I c More

by Angelheart
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

January 29, 2019

Great customer service. Customer service is great. They make servicing my vehicle easy and not a chore, not something to not want to deal with. They are friendly and helpf More

by happysuvowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jan 30, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

January 29, 2019

I appreciated the service Danielle gave me and that she allo wed me to keep my rental through the weekend since I was not able to bring it back and no extra charge. More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Jan 30, 2019 -

Fletcher Jones Imports responded

Hi Doc, We are pleased to hear of the great service Danielle provided to you and appreciate you sharing your experience. Guest satisfaction is important to us, and look forward to working with you in the future. I noticed we did fall short in a few areas in earning a full five stars and welcome your feedback. My direct line is 949-718-6532. Sincerely, Kimberlee Camargo Fletcher Jones Management West

January 28, 2019

Service Everything was good. Car was washed. Time was sooner than promised. Text and call were fine. All in all the service was as we thought it would be. More

by Carp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jan 29, 2019 -

Fletcher Jones Imports responded

Hello, Guest satisfaction is our number one priority and pleased to know your visit was a great and also met your expectations with time. Please know your complete satisfaction is important to us, and if I can be any assistance now or in th future, I welcome your insight. Most sincerely, Kimberlee Camargo Fletcher Jones Management

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