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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
January 21, 2019
Dave Miller made my day! Thanks Truly exceptional service. Love them! They take care of everything and love that they do take u on a free shuttle.. my driver was excellent! I don’t Truly exceptional service. Love them! They take care of everything and love that they do take u on a free shuttle.. my driver was excellent! I don’t really remember his name. He is from Honduras, really amazing people More
by Shahin@9
Employees Worked With
Dave Miller
January 19, 2019
Best service! Highly professionals Highly recommended very friendly and amazing professional service. Taylor made the deal to your request Very patient explaining every little deta Highly recommended very friendly and amazing professional service. Taylor made the deal to your request Very patient explaining every little details you need work for the best numbers for you and really put a lot of effort to make you happy as a client More
by Idan
Employees Worked With
Maxine Linihan, Shai Winograd
January 19, 2019
Recent B Service and Check Engine Everyone at Fletcher Jones Sahara is amazing. they are so accommodating and professional and I have always felt so pampered and taken care of. I have Everyone at Fletcher Jones Sahara is amazing. they are so accommodating and professional and I have always felt so pampered and taken care of. I have been a customer since 2006 and I will remain a Mercedes owner indefinitely. You guys are the best. More
by Marksteven13
Employees Worked With
Mel Myers, Ryan Cross, Dennis Eich
January 18, 2019
Always The Best I’ve never been disappointed of their service. I always feel pretty good that my car is always in the best hands. John S. Is very professional, knowle I’ve never been disappointed of their service. I always feel pretty good that my car is always in the best hands. John S. Is very professional, knowledgeable and gives me a timely update of what’s going on. More
by DrJen
Employees Worked With
John Sarantidis
January 18, 2019
John is terrific! He is dedicated to his job! I do not know the personnel in loaner department however they are courteous and efficient. John Sarantidis is exceptional! Sincerely just a great work I do not know the personnel in loaner department however they are courteous and efficient. John Sarantidis is exceptional! Sincerely just a great work ethic. More
by Fotopoulos
Employees Worked With
John Sarantidis
January 16, 2019
Best car buying experience ever! Went to get service and ended up buying a car. Love the friendly service. No pressure! This is what car buying should always be like! Went to get service and ended up buying a car. Love the friendly service. No pressure! This is what car buying should always be like! More
by teri d
Employees Worked With
Alex Hernandez, Haim Beja, Dave Miller
January 16, 2019
Excellent experience My service advisor, Ryan Cross, has always made servicing my car as simpe as possible. Check in is fast and I go away with a clear understanding what My service advisor, Ryan Cross, has always made servicing my car as simpe as possible. Check in is fast and I go away with a clear understanding what service will be performed and approximate cost. He keeps in touch, letting me know if anything else should be done and when my vehicle will be done. I also get a call when it is ready. The check out process is simple and quick. More
by Vic4186
Employees Worked With
Ryan Cross
January 15, 2019
Prompt service Courteous when setting up an appointment with Hector. He listened carefully when I described the issue. I received thorough and prompt service all i Courteous when setting up an appointment with Hector. He listened carefully when I described the issue. I received thorough and prompt service all in the two hour time frame I was told. The service advisor Danielle made feel at ease. More
by Sultry702
Employees Worked With
Hector , Danielle Kerley
January 14, 2019
Fast friendly staff Very friendly and courteous staff... I was in and out in just a few minutes. Service advicer Jolene made it an easy and quick experience... Very friendly and courteous staff... I was in and out in just a few minutes. Service advicer Jolene made it an easy and quick experience... More
by Gp
Employees Worked With
Jolene Jimerson
January 13, 2019
Wonderful The whole experience from beginning to end was Perfect!!!! Appointment time,loaner car ready clean and full since I had to return back to work. The whole experience from beginning to end was Perfect!!!! Appointment time,loaner car ready clean and full since I had to return back to work. More
by Veronica G
Employees Worked With
Loaner car personal , Jason Cote
