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Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

January 13, 2019

Best ever Jamie , part managers did a wonderful thing for me and my car. I truly appreciate all she did I will keep recommending this place to everyone. More

by Lovemysl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie. Part manager. , Dave Miller
Jan 18, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Jamie was able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 12, 2019

Awesome service Dave Fast is the best advisor always on top of things keeping in touch with me letting me know what’s going on with my vehicle... I have always exper More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Dave has been able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 11, 2019

Excellent service. Short waits I had my vehicle serviced and the whole process went pretty smoothly. Everybody was very friendly and accommodating. It took less time than I expected More

by Mechita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that our team could provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo General Manager

January 11, 2019

EXCEPTIONAL WORK!!! THE JOB. WAS WELL DONE!! THE ONLY THING I DON'T UNDERSTAND. IS WHY? THE SERVICE CONSULTAN " MR. DAVE MILLER IS NOT IN THE LIST OF EMPLOYEES. THAT'S M More

by amilcar gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVE MILLER
Jan 16, 2019 -

Fletcher Jones Imports responded

Hi Amilcar, Wow! We are delighted to know of the great experience you had working with David Miller, and is a fantastic new addition to our service team. We truly value you as a guest and look forward to having you work with David for many years to come. Kind regards, Kimberlee Camargo Fletcher Jones Management West

January 11, 2019

Satisfied once again I truly enjoy the service that John Sarantidis Gave me and in helping my car get serviced for A week long ski trip to Tahoe. Thanks for making it More

by Thunderbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that John could provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We hope you have a great trip and we are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo

January 11, 2019

Car buying experience The entire team gave exceptional advice and patience while our son chose which vehicle to purchase. Experience could not have been better! Thank you More

by Bing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan, Maxine Linihan, Donny Drogin, Jay Fields
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, We would first just love to start out by saying thank you for leaving us such a raving review. We strive to always provide the absolute best for our new and loyal member’s weather it is a client coming in for a sales appointment or even a service visit. We want to make you feel as if you are a part of our family and that we are here to listen to any questions, concerns, and wants that you may have. We’re extremely pleased to hear that each and every one of our team members were able to make your sons buying experience a 5 star visit. Of course if any questions or concerns arise please feel free to reach out to us at your earliest convenience. Thank You Tom Zumbo General Manager

January 10, 2019

Outstanding Service As usual Fletcher Jones provided prompt and exceptional service!!! Always my first and only choice for service!!! The service and loaner service is ex More

by josepho.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that our team was able to provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo General Manager

January 10, 2019

Metris Service Thanks Brendan for checking on my concerns and taking care of my Metris Van. Friendly and excellent customer service. Until my next visit.. thank you! More

by Bernicebc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Buxton
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Brendan has been able to provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo General Manager

January 09, 2019

Brendan is always helpful and has good advice. I arrived on time and was met at the door, Brendan looked at my tires and advised that it would be prudent to replace the front tires, the work was co More

by Alan Girdlestone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Buxton
Jan 10, 2019 -

Fletcher Jones Imports responded

Hi Alan, Wow! Thank you for taking the time to share your feedback in regards to your visit with Brendan. We truly appreciate you for choosing us to facilitate your service needs and understand the value of our guests time. Your complete satisfaction is our number one priority and welcome your insight when time permits. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

January 09, 2019

John Sarantidis and Frank Glasper I always get exceptional vehicle service with John Sarantidis and exceptional customer service with Frank Glaspe all I have to do is call only one ti More

by Shirlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that John and Frank were able to provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo General Manager

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