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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
January 07, 2019
Service visit Curtis Cherry and Ryan Cross were incredibly helpful and made the service visit a super simple one as always. They assisted with a front window motor Curtis Cherry and Ryan Cross were incredibly helpful and made the service visit a super simple one as always. They assisted with a front window motor issue I was having. More
by RishiD
Employees Worked With
Curtis Cherry, Ryan Cross
January 05, 2019
Very timely and efficient The only complaint I would add would be that there was no footwell mat provided, and the grease from footprint (shoes) were all over the step and my W The only complaint I would add would be that there was no footwell mat provided, and the grease from footprint (shoes) were all over the step and my WeatherTech mats. Mary More
by mary wu
Employees Worked With
Ryan Cross
January 05, 2019
Great!!! You are treated 1st Class, Dave went far and beyond to help with my warranty. Very professional and always customer focused. Thank you Fletcher Jones. You are treated 1st Class, Dave went far and beyond to help with my warranty. Very professional and always customer focused. Thank you Fletcher Jones. More
by Vannay07
Employees Worked With
Dave Fast
January 04, 2019
mr. Josh has a lot of experince, Good Job Thanks Mr. Josh, your service excellent, as always, happy new year. your service fast, reasonable, helpful, I'm looking next time work with you guys, Thanks Mr. Josh, your service excellent, as always, happy new year. your service fast, reasonable, helpful, I'm looking next time work with you guys, 5 stars review. More
by bobby.k
Employees Worked With
Josh Sutton
January 04, 2019
Excellent customer service, accurate and prompt. Excellent customer service. Accurate and prompt. The ervice advisor John Had done an excellent job and made our visit very pleasant by explaining all Excellent customer service. Accurate and prompt. The ervice advisor John Had done an excellent job and made our visit very pleasant by explaining all the steps and fallowing it through as fast as possible. Thank you. More
by Pam
Employees Worked With
Josh Sutton, John Sarantidis
January 04, 2019
Service was professional and my car was repaired in a timely manner. Josh provided a loaner car for me to eliminate any inconvenience for me during the repair was professional and my car was repaired in a timely manner. Josh provided a loaner car for me to eliminate any inconvenience for me during the repair time. He throughly explained the repairs that would be needed, The cost,however, seems to be extremely high. More
by bifced-monjy6
Employees Worked With
The young man that brought me my car. He was courteous,smiling and seemed to enjoy his job. Also the cashier she check to see if I had received my car after paying, Josh Sutton
January 04, 2019
Always the best service in the country. No question but the service I always receive from this dealership is outstanding. I strongly recommend it. And their price for service is always fair No question but the service I always receive from this dealership is outstanding. I strongly recommend it. And their price for service is always fair and reasonable More
by Joe
Employees Worked With
Dennis Eich, Joseph Martinez
January 03, 2019
Takata Airbag Recall Dennis Eich was my service provider who took exceptional care of us. Not only did he have our vehicle serviced (due to an airbag recall), but he notic Dennis Eich was my service provider who took exceptional care of us. Not only did he have our vehicle serviced (due to an airbag recall), but he noticed that our headlights were pink and needed a new Xenon headlamp which Mercedes Benz paid half for. AWESOME! We were highly impressed with the wash and tire shine afterwards as well. That saved us another $60 for a detail. More
by 68GTO
Employees Worked With
Dennis Eich
January 02, 2019
Schedule B Service Had my Schedule "B" servicing done last weekend -- great service and friendly support staff. I was provided a car for the day, which I appreciated ve Had my Schedule "B" servicing done last weekend -- great service and friendly support staff. I was provided a car for the day, which I appreciated very much. More
by Susan Briare
Employees Worked With
Dave Fast
December 29, 2018
Great Service Jay Fields always makes me feel welcome and like I’m part of the family. Service is always fast and reliable. Loaner cars are clean and new. Jay Fields always makes me feel welcome and like I’m part of the family. Service is always fast and reliable. Loaner cars are clean and new. More
by Marc B
Employees Worked With
Jay Fields, Dave Fast
