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Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

September 21, 2018

Outstanding Service Excellent! Especially John Sarantidis. He is knowledgeable, helpful, pro-active and I can depend on him. I respect and trust John and he always del More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Sep 25, 2018 -

Fletcher Jones Imports responded

Hello Ron, We are so happy to see such a raving review! We pride ourselves on providing our members with the best experience during each and every visit and we are very pleased to hear that John was able to deliver just that for you!If you have any questions or need any future assistance please feel free to give us a call at any time. Thank you Azalea Hann Client Relations Manager

September 21, 2018

Exceptional Servicel Curtis Cherry and Dennis Eich are always a pleasure to work with and are professional in getting the work done promptly and efficiently. Chris Mo More

by mcskan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Chris Monzo, Joseph Martinez
Sep 25, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to hear that Curtis,Dennis, and Chris have all been able to provide you with the excellent service that we strive to provide for each and every member while visiting us here at Fletcher Jones Imports.If you have any questions or need any future assistance please feel free to give us a call at any time. Thank you Azalea Hann Client Relations Manager

September 20, 2018

Knows what they are doing Very knowledgeable with what's wrong with my car and they make sure we understand the problem. Always first class service! We only want to buy a Merce More

by Realtorwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Sep 25, 2018 -

Fletcher Jones Imports responded

Hello, We pride ourselves on always making sure that we are fully listening and understanding our members so that we can give the absolute best experience during a visit here, we're extremely happy to hear that we could deliver just that for you! We value your loyalty and look forward to making each future experience just a great if not better. If you have any questions or need any future assistance please feel free to give us a call back at any time. Thank you Azalea Hann Client Relations Manager

September 20, 2018

Awesome service and overall professionalism! Always excellent service and John Sarantidis is awesome! We sold our old Mercedes and decided to buy another because of the overall experience! Also, More

by tacticalwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis, Jenae Steed
Sep 25, 2018 -

Fletcher Jones Imports responded

Hello, We pride ourselves on always making sure that we are fully listening and understanding our members so that we can give the absolute best experience during a visit here, we're extremely happy to hear that John & Jenae could do just that for you! We value your loyalty and look forward to making each future experience just a great if not better. If you have any questions or need any future assistance please feel free to give us a call back at any time. Thank you Azalea Hann Client Relations Manager

September 18, 2018

Service B I have to say that Jason Cote has been Excelent! This Gentleman was immediately there when I arrived, did explain to me everything regarding my Servi More

by PatLass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Sep 18, 2018 -

Fletcher Jones Imports responded

Hello, We are so happy to hear about another raving review for Jason and how he has been able to provide such a great service experience! We strive to make sure we are giving nothing less than a 5 star service each and every time, and are pleased to see that is what is being delivered to our members.If you ever have any questions or need any further assistance please feel free to give us a call at any given time. Thank you Krista Alshouse Client Relations Manage

September 18, 2018

Danielle Kerley Danielle always goes out of her way to provide excellent, timely service! She is always keeping me in the loop via email and text messages about the More

by Mercedes 300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley, John Glasgow
Sep 18, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your service feedback with us!We are extremely happy to hear that Danielle was excellent to work with and was able to earn your 5 star rating. This is what we like to hear in regards to not only our sales team but of course our service as well! If you have any questions or need any further assistance please feel free to contact us at any time. Thank you Krista Alshouse Client Relations Manager

September 18, 2018

Always Exceptional service by Jason Cote Jason always makes stressful dealership trip into a pleasant one. he’s courteous, understanding of your needs. His professionalism and honesty makes m More

by Cyberyun1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Sep 18, 2018 -

Fletcher Jones Imports responded

Hello, We are so happy to hear that Jason has been able to provide such a great experience for you, we strive to make sure each and every guest gets nothing less each time they come to us for service. We're so pleased to see we've been able to have you as such a valued member of our team. If you ever have any questions or need further assistance please feel free to give us a call at any given time. Thank you Krista Alshouse Client Relations Manager

September 16, 2018

service department is great.espeically DENNIS EICH DENNIS EICH IS GREAT TO DEAL WITH.TO DAY HE WAS OFF AND HAD TO MAKE APPOINTMENT WITH CAL GRANIERO.IT WENT WELL.GOT THE CAR IN TIME. More

by POCHEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Sep 18, 2018 -

Fletcher Jones Imports responded

Hello We are thrilled to hear both Dennis and Cal have met your service expectations. I noticed we have a few areas to improve upon and welcome your insight. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Kimberlee Camargo Fletcher Jones Management West 949-718-6532

September 16, 2018

Efficient John said the air bag replacement would take 1 1/2 hours and it did! Thanks, The lounge is very nice and free coffee too! More

by PatN2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Sep 17, 2018 -

Fletcher Jones Imports responded

Hello Pat, Thank you for sharing some feedback. It is excellent to hear that John delivered an exceptional service experience. As always, please feel free to reach out to us if we can ever assist you further. -Azalea Hann, Client Relations Manager

September 15, 2018

Thanks Josh was able to get me a next day appointment for my recall repair at the time I wanted to help accommodate my very busy schedule. He also got me ou More

by Why Are You Invading My Privacy?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Sep 18, 2018 -

Fletcher Jones Imports responded

Hi, Thank you for you review! I am happy to hear Josh was able to accommodate your busy schedule and get your services addressed in a timely manner. We value your insight and loyalty and hope to have you as part of our Fletcher Jones family for many years to come. Best, Kimberlee Camargo Fletcher Jones Management West

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