Fletcher Jones Imports

Sprinter service We are very appreciative of the prompt, considerate and knowledgeable service provided for our Mercedes Benz Sprinter service. We were on a vacation We are very appreciative of the prompt, considerate and knowledgeable service provided for our Mercedes Benz Sprinter service. We were on a vacation when the engine warning light came on so we were pleased that the problem was adddressed so quickly and efficiently and we continued on our vacation. More

John Sarantidis I wanted to take a moment and thank John for all of his assistance with the service of my vehicle.. FJM dealership is awesome in both California and N I wanted to take a moment and thank John for all of his assistance with the service of my vehicle.. FJM dealership is awesome in both California and Nevada.. More

Service Always the same excellent and knowledgeable about the product. John and his department are amazing at getting you in and out best service in the indu Always the same excellent and knowledgeable about the product. John and his department are amazing at getting you in and out best service in the industry More

Awesome customer care! John is always courteous and professional when I bring my car in for service or in the most recent visit a flat repair. Frank G. Is also very helpf John is always courteous and professional when I bring my car in for service or in the most recent visit a flat repair. Frank G. Is also very helpful, courteous and professional. these two gentlemen are great representatives for your dealership. More

Servicing our car Ryan Cross is an amazing service advisor, who doesn’t take advantage of his clients. Made this experience great for us and kept us informed of all the Ryan Cross is an amazing service advisor, who doesn’t take advantage of his clients. Made this experience great for us and kept us informed of all the work prior to it being done. More

Excellent Great and fun place and staff. Very professional and helpful. Someone is always available even during peak hours to assist the customers and work wi Great and fun place and staff. Very professional and helpful. Someone is always available even during peak hours to assist the customers and work within your budget. More

Service Always a pleasure to bring my Mercedes there for service. The cost not so much. Lol. Overall a good experience with service dept. and Mercedes Always a pleasure to bring my Mercedes there for service. The cost not so much. Lol. Overall a good experience with service dept. and Mercedes More

Best dealership in Las Vegas FJM dealership is the best that I have ever experienced in all my years of purchasing cars. .From the service coordinator Dave Fast ,who is outstand FJM dealership is the best that I have ever experienced in all my years of purchasing cars. .From the service coordinator Dave Fast ,who is outstanding , and throughout all of the various employees that work for Fletcher Jones..It has made everything an enjoyable easy experience with the continued maintenance of my vehicle. I love my C250 mercedes. More

Excellent Car Buying Experience Last month I was in an accident, totaled my car, and had to buy another car. I was dreading the thought of going to a dealer because, well, I just don Last month I was in an accident, totaled my car, and had to buy another car. I was dreading the thought of going to a dealer because, well, I just don't like to do it...the hard sell, etc. The last time that I was at this Las Vegas dealership I had a female finance person who really pushed me on the add-ons, and my next two Mercedes I bought elsewhere (Laguna Nigel and Bakersfield) because of that. I did not want to come back to FJ Las Vegas. I did some shopping on line, and found two cars that were very similar that I liked. The one 200 miles away was a few thousand less expensive than the one right here in my own city. I called Shai Winograd and told him if he could match the price I'd buy it in Las Vegas. He was really helpful. Did not try to upsell me, or tell my why his was better. I made an appointment for that evening, went in, test drove, and bought it. Shai was really helpful but not into the pressure game at all. I will definitely go to him again when it's time for another car for myself or the family unit. Similarly Ivan in finance was great. He was very helfpul, and again, did not push any hard sales. Hopefully I won't need a new car for a few years, but when I do I'll only deal with these two guys. Sally More