
Fletcher Jones Imports
Las Vegas, NV
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Servicing our car Ryan Cross is an amazing service advisor, who doesn’t take advantage of his clients. Made this experience great for us and kept us informed of all the Ryan Cross is an amazing service advisor, who doesn’t take advantage of his clients. Made this experience great for us and kept us informed of all the work prior to it being done. More
Service Always a pleasure to bring my Mercedes there for service. The cost not so much. Lol. Overall a good experience with service dept. and Mercedes Always a pleasure to bring my Mercedes there for service. The cost not so much. Lol. Overall a good experience with service dept. and Mercedes More
Best dealership in Las Vegas FJM dealership is the best that I have ever experienced in all my years of purchasing cars. .From the service coordinator Dave Fast ,who is outstand FJM dealership is the best that I have ever experienced in all my years of purchasing cars. .From the service coordinator Dave Fast ,who is outstanding , and throughout all of the various employees that work for Fletcher Jones..It has made everything an enjoyable easy experience with the continued maintenance of my vehicle. I love my C250 mercedes. More
They treat their customers right For the last 18 years Fletcher Jones Mercedes has been the only dealership I have purchased my vehicles from and the only ones I trust for service. T For the last 18 years Fletcher Jones Mercedes has been the only dealership I have purchased my vehicles from and the only ones I trust for service. They stand behind the cars that they sell and always provide fist class customer service. More
Excellent Car Buying Experience Last month I was in an accident, totaled my car, and had to buy another car. I was dreading the thought of going to a dealer because, well, I just don Last month I was in an accident, totaled my car, and had to buy another car. I was dreading the thought of going to a dealer because, well, I just don't like to do it...the hard sell, etc. The last time that I was at this Las Vegas dealership I had a female finance person who really pushed me on the add-ons, and my next two Mercedes I bought elsewhere (Laguna Nigel and Bakersfield) because of that. I did not want to come back to FJ Las Vegas. I did some shopping on line, and found two cars that were very similar that I liked. The one 200 miles away was a few thousand less expensive than the one right here in my own city. I called Shai Winograd and told him if he could match the price I'd buy it in Las Vegas. He was really helpful. Did not try to upsell me, or tell my why his was better. I made an appointment for that evening, went in, test drove, and bought it. Shai was really helpful but not into the pressure game at all. I will definitely go to him again when it's time for another car for myself or the family unit. Similarly Ivan in finance was great. He was very helfpul, and again, did not push any hard sales. Hopefully I won't need a new car for a few years, but when I do I'll only deal with these two guys. Sally More
No Hassle-Haggle!! Excellent Sales and Customer Service!! No hassle haggle!! This was my first purchase of a Mercedes Benz and a truly great experience!! Loving My CLA Excellent Sales and Customer Service!! No hassle haggle!! This was my first purchase of a Mercedes Benz and a truly great experience!! Loving My CLA 250!! More
You can trust them w/ your precious vehicle People are kind, professional and knowledgeable and we can trust them with our vehicle. Dennis Eich and Christopher Hann(technician) are the best and People are kind, professional and knowledgeable and we can trust them with our vehicle. Dennis Eich and Christopher Hann(technician) are the best and we appreciate very much. Also, a great lady at the loaner desk was very professional & friendly. (Unfortunately, we did not get her name...) More
Getting engine light fixed Both John Sarantidis and the mechanic took the time to make sure was was truly setting off the Engine light. They diagnosed the problem superbly and Both John Sarantidis and the mechanic took the time to make sure was was truly setting off the Engine light. They diagnosed the problem superbly and relaxed the part that was decided needed to be, and the car is performing superbly am extremely pleased with how the people and The dealership helped me with this issue and solved it. Thank you all !!!! More
Best or Nothing Always ready to hit the ground running help get the job done right the 1st time Thank you all of Fletcher Jones everyone is always so helpful Always ready to hit the ground running help get the job done right the 1st time Thank you all of Fletcher Jones everyone is always so helpful More
Best service ever The service at your dealership was exceptional...especially Ryan. Everyone i talked to was so professional and friendly. I would recommend your servi The service at your dealership was exceptional...especially Ryan. Everyone i talked to was so professional and friendly. I would recommend your service to everyone I know. Thank you. More