Fletcher Jones Imports

We had a basic service and a door lock issue John, listen to our concerns and was able to diagnose the problem to our service technician. Problem completely fixed in a timely manner and I was no John, listen to our concerns and was able to diagnose the problem to our service technician. Problem completely fixed in a timely manner and I was notified by email when my car was ready. This was our 1st service with Fletcher Jones and a very good experience. Thank You. More

Service A to my C300. I did not have any problems with anyone. After leaving, I discovered that I needed a Power Steering Pump and the inspection did not reveal that to me I did not have any problems with anyone. After leaving, I discovered that I needed a Power Steering Pump and the inspection did not reveal that to me. More

A Service Everything was perfect except the car wash were took little bit too long that I had to wait outside of the lobby for about 20 mins. Everything was perfect except the car wash were took little bit too long that I had to wait outside of the lobby for about 20 mins. More

Dave Fast DAVE Fast is a special service coordinator. We live across town. but drive so that DAVE can manage our needs which he always does with quality. DAVE Fast is a special service coordinator. We live across town. but drive so that DAVE can manage our needs which he always does with quality. More

Sales and Service Departments Strong Assets I bought my GLK new from FJ in 2014. Mike Mondesi was my salesman and I would only work with him again. Like the Sales staff, the Service Dept is ve I bought my GLK new from FJ in 2014. Mike Mondesi was my salesman and I would only work with him again. Like the Sales staff, the Service Dept is very professional. Every time I have visited, I have been treated exceptionally. My first service rep was Josh Singer who is no longer there. Since then, Jason Cote has been my service rep and he has been outstanding as well. My vehicle is always clean and ready to go. Your customer lounge is one of the best. Thanks, and I am so happy to deal with FJ. I've seen a lot of service centers over the past 50 years but FJ has been the best. Thanks. Bob Foessett More

Exceptional Staff and Sales Team Having purchased two vehicles within the past six months, we are very pleased and satisfied with the sales and service experience to date. The FJ’s Te Having purchased two vehicles within the past six months, we are very pleased and satisfied with the sales and service experience to date. The FJ’s Team members are at the top of their profession. We’d like to personally recognize Mike from Sales and Doris from Finance. These two stellar professionals have gone above and beyond to make everything from the purchase as well as servicing our vehicles a seamless process. Thanks! More

Great experience! Dave Fast my Service Advisor is amazing. Friendly, knowlegable, honest. My car was serviced in a timely manner and I was happy. I love my Mercedes an Dave Fast my Service Advisor is amazing. Friendly, knowlegable, honest. My car was serviced in a timely manner and I was happy. I love my Mercedes and Fletcher Jones Imports. More

Brakes replaced John Sarantidis in service is friendly, helpful, and informative. Always a pleasure to work with. He is a major reason we come to Mercedes for service John Sarantidis in service is friendly, helpful, and informative. Always a pleasure to work with. He is a major reason we come to Mercedes for service. More

Great service-Never disappointed Josh he's an excellent service adviser .he always keeps me informed about the car and what services needs an immediate attention or to keep in mind fo Josh he's an excellent service adviser .he always keeps me informed about the car and what services needs an immediate attention or to keep in mind for the future visits .Any concerns i have about a service or an warranty and if a prices seems to be high. I asked and he will justified the prices or if any offers or specials are avail. he will let me know. Over all he's very professional. I have using this dealership for nearly 18 years since i moved in las vegas. The only bad part of this is that i live in henderson and i have to drive to the sahara location . I leave like 2 miles away from MB henderson ( i been like 2-3 times at this location and i NEVER had a good experience) Your sales, services + valet and check-in associates are the best More

service Good service on the car, on time as agree on, friendly service. Advisor explained what is needed on my glk350. The service advisor is Dave Fast. Good service on the car, on time as agree on, friendly service. Advisor explained what is needed on my glk350. The service advisor is Dave Fast. More