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Fletcher Jones Imports

Las Vegas, NV

4.9
2,084 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,084 reviews

March 31, 2018

Excellent customer service I went to get my car serviced, and got excellent service. Josh always very helpfull. I recomend this place. Price is not very cheap but, when you have More

by Dilshod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Apr 02, 2018 -

Fletcher Jones Imports responded

Hi Dilshod, Thank you for your review. We would be delighted to have you frequent our store and we sincerely hope to welcome you back for future experiences with us. Please call me with any questions you may have. My direct line is 702-364-2877. Tashi Scott - Guest Experience Advisor

March 28, 2018

Great!!! Check engine light came on. After multiple attempts they realized they needed the car for the weekend. Cal got me a loaner for the weekend. I came bac More

by jukisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal
Mar 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. It is so wonderful to hear that our team provided you with an exceptional service experience. We are so happy to have helped and look forward to your next visit with us here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

March 27, 2018

Josh!!! Josh is amazing!!! He is trustworthy and knowledgeable. He always gives me exceptional service which makes me want to get another Mercedes for my next More

by This250coupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Mar 28, 2018 -

Fletcher Jones Imports responded

Hi, We appreciate you taking the time to provide us with a review. Also, highlighting our dearest Josh's hard work and excellence. If you have any questions, I can be reached directly at 702-364-2877. Kind Regards, Tashi Scott - Guest Experience Advisor

March 27, 2018

Very good and honest. The dealership listens and does not trick you. I am very satisfied with the work. I will not take my MBZ anywhere else for service. More

by MBZ SLH 230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 28, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. Here at Fletcher Jones Imports, we believe in providing a first class experience with clear transparency for our guests. It is so wonderful to see that your visit was an incredible one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

March 25, 2018

Excellent service yet again. Ryan greeted me as soon as I drove up, knew why I was there and had everything ready for my signature. He informed me of progres More

by janet teece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Mar 26, 2018 -

Fletcher Jones Imports responded

Hello Janet, We appreciate you taking some time to share your feedback with us. It is a great pleasure to see that Ryan continues to provide you with an amazing service experience with every visit. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

March 25, 2018

Above and beyond The service department exceeds my expectations on any visit. They take the time to do what is needed, and do their best to ensure that everything is d More

by Jamcclintock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Mar 26, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. Our team was so happy to see that your experience here at Fletcher Jones Imports is always a great one. Our service department works hard to ensure our guests receive a first class experience with every visit. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

March 25, 2018

6 mos service on 2017 450SL Ryan is always very professional and efficient. My appt was on time, my service was finished on time and all in all an excellent experience. More

by Silver001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Mar 26, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate your feedback and are so pleased to see that Ryan continues to exceed your expectations with every visit. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

March 24, 2018

My experience Got in and out (to return loaner) in 15 minutes. This was on a busy Friday. No charge because we had worked on same issue previously. More than fair. More

by Qballjr
Recommend Dealer
Yes
Employees Worked With
Excellent, Josh Sutton
Mar 26, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate you taking some time to share your experience here at Fletcher Jones Imports. It is so wonderful to see that our team was able to provide you with the exceptional experience we know you deserve. We look forward to your next visit. -Azalea Hann, Client Relations Manager

March 23, 2018

Excellent service on timely manner.. John Sarantidis is excellent in dealing with issue He did take care of it right away.Im very satisfied with it...Hurray to him.,, I did my 20 to More

by Eleng2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 23, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your valuable feedback. Our team works diligently to ensure your Mercedes-Benz is running in its best condition when you leave our service drive. It is so wonderful to see that your experience working with John was an incredible one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

March 23, 2018

Always exceptional!! Dennis takes the time to find out my concerns and always keeps in touch about the status of my car! I can't imagine taking my car to anyone else:) More

by myotherbikeisabenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 26, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. Our team was so pleased to see that Dennis continues to provide you with an exceptional service experience. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

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