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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

December 09, 2021

Once I got through to someone who could help me!!! the service department and Roadside service and Dennis my service Rep everything went perfect!!!! Thank you very much. More

by Jojo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Dec 11, 2021 -

Fletcher Jones Imports responded

Hi Jojo! Thank you for coming in and working with Dennis and service! We are pleased to hear that you're visit went perfectly. We look forward to working with you again in the future. Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Jason Cote, my service rep, is awesome. I had to have my Jason Cote, my service rep, is awesome. I had to have my car towed, and Jason helped me and was able to get my SUV to dealership, find a new radia More

by giddycolors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Dec 09, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service! It sounds like Jason worked really hard to get everything done in 24 hours! We are pleased to hear about your amazing experience. We look forward to assisting you next time! Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Excellent and quick MB Roadside Service response to a dead battery in our garage. Technician (#396 - "CJ" ?) was friendly and efficient and had the correct battery to install. More

by lbhammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch the name (#396) - BJ, DJ, CJ . . . ?
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Dec 09, 2021 -

Fletcher Jones Imports responded

Hi lbhammond! Thank you for your positive feedback! We're glad to hear CJ at Mercedes-Benz Roadside assistance was able to quickly help you and get you back on the road! Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Jason service writer always treats me with excellent customer service skills and respect for my 2007 Mercedes CLK 550 convertible, Jason deserves a Christmas bonus! Mr. Alan I Levitt. More

by BritishCaymanBuccaneerDad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Dec 09, 2021 -

Fletcher Jones Imports responded

Hello Mr. Levitt! Thank you for coming in for service. We are so glad to hear Jason has been able to accommodate your needs every time. We are so pleased to hear about your visits for your 2007 CLK550 going smoothly. We look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Everyone friendly and efficient. was in for routine maintenance and everything went without a hitch. More

by davekv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Dec 09, 2021 -

Fletcher Jones Imports responded

Hi DaveKV! Thank you for coming in for service. We are so happy it went smoothly and efficiently. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

December 08, 2021

No additional comment No additional comments No additional comments No additional comments No additional comments No additional comments More

by tlcameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Granieri
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Dec 08, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for your 5 star review! We look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports

December 08, 2021

This outfit maintains standards expected from Mercedes, staff is friendly, knowledgeable, and professional, well satisfied. More

by aftabjeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Jason Cote
Report | Print
Dec 08, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We are so pleased to hear of your amazing experience and we look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

December 08, 2021

As always, Dennis Eich is a "rock star"...been my service rep for years now and is always immensely responsive, helpful and professional. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Dec 08, 2021 -

Fletcher Jones Imports responded

Hello Ken! Thank you for coming in and working with Dennis! We are so pleased to hear of your amazing experience and we look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

December 04, 2021

Josh Sutton was wonderful. He explained what they would do and when to pick up. Great service friendly people. More

by leslit79765
Recommend Dealer
Yes
Employees Worked With
Jay Fields, Josh Sutton
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Dec 06, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for having Josh and his team work with you for service! We are so glad the process was easy and stress free for you! We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

December 04, 2021

The employees were very informative and updated me through the process. I had no issues with the service. More

by Wendy22estrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Dec 06, 2021 -

Fletcher Jones Imports responded

Hello Wendy! Thank you so much for coming in and working with the team. We are so happy to hear of your experience and we look forward to having you again! Best, Your friends and family at Fletcher Jones Imports

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