Fletcher Jones Imports

Great !!!! I had a nail in my tire. John and his team of techs replaced my tire quickly. I was in and out within an hour without an appointment. I had a nail in my tire. John and his team of techs replaced my tire quickly. I was in and out within an hour without an appointment. More

Service Had an excellent experience. Dave Fast is a great service writer. He took care of all my service items. I would definitely go back to this dealership Had an excellent experience. Dave Fast is a great service writer. He took care of all my service items. I would definitely go back to this dealership anytime I need my car fixed or serviced. More

Great service! I had to bring my C63 in for service anyway, but I wouldn't take it anywhere but Fletcher Jones on Sahara. They've become my friends through the year I had to bring my C63 in for service anyway, but I wouldn't take it anywhere but Fletcher Jones on Sahara. They've become my friends through the years. More

Oil leak Dennis Eich took care of the issues on my Mercedes. He contacted the Extended Warranty company, had them inspect my car and then scheduled it for rep Dennis Eich took care of the issues on my Mercedes. He contacted the Extended Warranty company, had them inspect my car and then scheduled it for repairs. I told him I was in my 70's and didn't want to have my car break down and he had it inspected thoroughly. As always, Fletcher Jones on Sahara does a great job on repairs as well More

Excellent Job Yet Again Fletcher Jones always takes great care of me, Jason is an awesome service writer and I cannot recommend them enough. Whatever I need is taken care of Fletcher Jones always takes great care of me, Jason is an awesome service writer and I cannot recommend them enough. Whatever I need is taken care of quickly and efficiently and I have never felt nickel and dimed, love 'em. More

A Service Dave Fast was a pleasure to work with. Very nice and professional. He made service recommendations but was not pushy like past service advisors. Loved Dave Fast was a pleasure to work with. Very nice and professional. He made service recommendations but was not pushy like past service advisors. Loved him! More

Outstanding and exceptional Recommend this dealership to anyone Great service and help Quick to respond to my problem and willing to fix it as soon as possible I believe I am Recommend this dealership to anyone Great service and help Quick to respond to my problem and willing to fix it as soon as possible I believe I am establishing a life long bond with John S and value his commitment to be of Service More

Completely Satisfied Had me vehicle serviced at Fletcher Jones with Ryan Cross as my service advisor, check in was quick, rental car processing was quick and easy, and my Had me vehicle serviced at Fletcher Jones with Ryan Cross as my service advisor, check in was quick, rental car processing was quick and easy, and my vehicle was ready and at the front when I came to pick it up. I have always had a great experience in my more than 20 years dealing with Fletcher Jones Imports service department. More

Very Conscientious. I have been coming here since the Sprinter location opened and have always been treated fairly and very well, I would not hesitate to recommend to any I have been coming here since the Sprinter location opened and have always been treated fairly and very well, I would not hesitate to recommend to anyone. More

Quality service from luxury dealer This dealership is always at the top of their game. I've never had a bad service experience. They are organized and friendly. The work on my vehicle i This dealership is always at the top of their game. I've never had a bad service experience. They are organized and friendly. The work on my vehicle is almost always complete before the estimated time. In addition, the car has never needed to be bright back in for the same problem twice. The work is completed properly the first time. If you can afford a Mercedes from this dealer, it's a great value based on the quality of the vehicle and the service. More