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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
January 29, 2018
Very timely repair Car was repaired about an hour and half faster than stated. Under promise over deliver. Thanks for great service and the shuttle. The price was excell Car was repaired about an hour and half faster than stated. Under promise over deliver. Thanks for great service and the shuttle. The price was excellent. More
by PatN2005
Employees Worked With
Dennis Eich
January 28, 2018
Car service Very good service. Dennis is always extremely professional and friendly. My cat service is always completed in a timely manner and on the same day. Very good service. Dennis is always extremely professional and friendly. My cat service is always completed in a timely manner and on the same day. More
by Bobbym
Employees Worked With
Dennis Eich
January 27, 2018
Dennis is great Dennis is professional and honest. He always makes himself available. He is very detailed and knowledgeable with anything pertaining to my vehicle. Dennis is professional and honest. He always makes himself available. He is very detailed and knowledgeable with anything pertaining to my vehicle. He always provides excellent customer service. More
by Max and Ann
Employees Worked With
Dennis Eich
January 26, 2018
Quick and courteous I had somewhat of an emergency as I had a flat tire. I took it to the dealer without an appointment and my service advisor, John Sarantidis, was quic I had somewhat of an emergency as I had a flat tire. I took it to the dealer without an appointment and my service advisor, John Sarantidis, was quick to solve my dilemma with focus and attention to me and to the details. I highly recommend John and Fletcher Jones Imports. More
by Clark, D
Employees Worked With
John Sarantidis
January 26, 2018
FJI and Ryan Cross are the only ones for me. Calm, efficient, 1st class friendly service. Ryan is certainly a top class ambassador for Fletcher Jones. I won’t have any other establishment or cons Calm, efficient, 1st class friendly service. Ryan is certainly a top class ambassador for Fletcher Jones. I won’t have any other establishment or consultant handle my S550 or my wife’s SL550. More
by Euphoman
Employees Worked With
Ryan Cross
January 26, 2018
Wonderful Excellent everything. Came in for service got a loaner. My car was done at a reasonable time. Everything was explained to me and covered by my warrant Excellent everything. Came in for service got a loaner. My car was done at a reasonable time. Everything was explained to me and covered by my warranty. It was great they are great. More
by Ilovemybenz
Employees Worked With
Jason Cote
January 25, 2018
Great experience. Super professional The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for my next one. More
by Yarnell1
Employees Worked With
David Schultz, Dennis Eich
January 25, 2018
JOHN WAS NICE, HELPFUL, AND COMPLETELY STRAIGHT-FORWARD I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISER I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISERS. More
by ROSA ROSS
Employees Worked With
John Sarantidis
January 25, 2018
Auto Servive John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on me several times while my car was being washed. Thank you. More
by Marc gougeon
Employees Worked With
John Sarantidis, Marcela Patricio
January 25, 2018
Great Service ! I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also pr I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also provided a loaner vehicle which was greatly appreciated. More
by GD1118
Employees Worked With
Dennis Eich
