Back

Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
Contact Dealership

7300 West Sahara Avenue

Las Vegas, NV

89117

Directions

By Type

Showing 2,100 reviews

January 29, 2018

Very timely repair Car was repaired about an hour and half faster than stated. Under promise over deliver. Thanks for great service and the shuttle. The price was excell More

by PatN2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jan 29, 2018 -

Fletcher Jones Imports responded

Hi Pat, Thank you for sharing some feedback with us. It is a great pleasure to hear that your experience working with our service team was an incredible one. Your recommendations are truly appreciated. -Azalea Hann, Client Relations Manager

January 28, 2018

Car service Very good service. Dennis is always extremely professional and friendly. My cat service is always completed in a timely manner and on the same day. More

by Bobbym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jan 29, 2018 -

Fletcher Jones Imports responded

Hi Bobby, Thank you for your feedback. We are delighted to see that Dennis continues to exceed your expectations of what it means to provide quality service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

January 27, 2018

Dennis is great Dennis is professional and honest. He always makes himself available. He is very detailed and knowledgeable with anything pertaining to my vehicle. More

by Max and Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jan 29, 2018 -

Fletcher Jones Imports responded

Hello Max & Ann, We truly appreciate your feedback and are so pleased to hear that Dennis continues to provide the most exceptional service in taking care of both you and your vehicle. I would be grateful for an opportunity to discuss any recommendations you may have to enhance your experience with us. We look forward to your next visit. Kind Regards, Tashi Scott - Guest Experience Advisor

January 26, 2018

Quick and courteous I had somewhat of an emergency as I had a flat tire. I took it to the dealer without an appointment and my service advisor, John Sarantidis, was quic More

by Clark, D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to share some feedback. It is so wonderful to hear that John was able to get you back on the road safely and provided you with the utmost service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

January 26, 2018

FJI and Ryan Cross are the only ones for me. Calm, efficient, 1st class friendly service. Ryan is certainly a top class ambassador for Fletcher Jones. I won’t have any other establishment or cons More

by Euphoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jan 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to give us your feedback. It is such a great pleasure to hear that Ryan and our team continues to exceed your expectations of first class service and care. We strive to provide 5 star experiences to all of our guests. I can be reached directly at 702-364-2877. We look forward to many more visits with you. Kind Regards, Tashi Scott - Guest Experience Advisor

January 26, 2018

Wonderful Excellent everything. Came in for service got a loaner. My car was done at a reasonable time. Everything was explained to me and covered by my warrant More

by Ilovemybenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Jan 26, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. It is so wonderful to see that your experience working with Jason and the rest of our service department was such an exceptional one. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

January 25, 2018

Great experience. Super professional The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for More

by Yarnell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz, Dennis Eich
Jan 25, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. We are so pleased to see that we continue to exceed your expectations of quality service and care. We look forward to your next visit and proud to have you in our Fletcher Jones family. -Krista Alshouse, Client Relations Manager

January 25, 2018

JOHN WAS NICE, HELPFUL, AND COMPLETELY STRAIGHT-FORWARD I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISER More

by ROSA ROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 26, 2018 -

Fletcher Jones Imports responded

Hi Rosa, We truly appreciate you taking some time to give us your feedback. It is such a pleasure to see that John has left quite the spectacular impression on you during your experience working with us here at Fletcher Jones Imports. We look forward to your next visit. -Azalea Hann, Client Relations Manager

January 25, 2018

Auto Servive John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on More

by Marc gougeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis, Marcela Patricio
Jan 26, 2018 -

Fletcher Jones Imports responded

Hi Marc, Thank you for your feedback. It is always such a pleasure to hear that our team continues to exceed our guests' expectations of quality service and care. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

January 25, 2018

Great Service ! I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also pr More

by GD1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jan 25, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate you taking some time to give us your feedback. We believe our guests deserve nothing but the best and are so pleased to hear of your experience working with Dennis was an amazing one. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

...
168
...