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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
January 12, 2018
Great service but a long drive from Saint George, Utah The inconvenience of driving a Smart car. MB dealer in Saint George has NO qualified repair people so you make 2 trips. First trip to xxxxx what is wr The inconvenience of driving a Smart car. MB dealer in Saint George has NO qualified repair people so you make 2 trips. First trip to xxxxx what is wrong and the second to fix it. And it takes a full day each time. More
by Normmmmm
Employees Worked With
Josh Sutton
January 11, 2018
Service Dennis Eich always gives exceptional service, courteous, quick and thorough. The service center always accommodates my schedule when I call with a se Dennis Eich always gives exceptional service, courteous, quick and thorough. The service center always accommodates my schedule when I call with a service appointment request. More
by debmcg
Employees Worked With
Dennis Eich
January 11, 2018
Albert Weisser What a great experience Ihad working with Albert. He helped me get a great vehicle and a wonderful experience and the knowledge from the staff was ex What a great experience Ihad working with Albert. He helped me get a great vehicle and a wonderful experience and the knowledge from the staff was extremely helpful. More
by Marylou Skaggs
Employees Worked With
Danielle kurley , Albert Weisser
January 11, 2018
Always the best We've purchased cars from Fletcher Jones for the 4 years we've lived in Las Vegas and always had them serviced there as well. Start to finish, every We've purchased cars from Fletcher Jones for the 4 years we've lived in Las Vegas and always had them serviced there as well. Start to finish, every transaction, every service call is impeccably done. I'm no mechanic and even I understand what they're going to do to the car when I drop it off. Done on time and never a need for follow-up--their work is done right the first time. Can't say enough positive things about the dealership. More
by Timber
Employees Worked With
Dave Fast
January 10, 2018
Excellent service We received excellent service through the entire process. Sonny and Ivan made the process quick and easy and answered all of our questions. John S in We received excellent service through the entire process. Sonny and Ivan made the process quick and easy and answered all of our questions. John S in service is always fantastic. More
by BrentV
Employees Worked With
Sonny Lee, Ivan Hoff, John Sarantidis
January 10, 2018
Awesome!!! Expectional service from Josh as always and the valet guys are sooo nice and friendly! The sales manager Howard and my original salesman Haim greeted Expectional service from Josh as always and the valet guys are sooo nice and friendly! The sales manager Howard and my original salesman Haim greeted me while I was there! Love them ! More
by LoanNgo
Employees Worked With
Ivan Hoff, Josh Sutton, Howard Manoff, Haim Beja
January 07, 2018
Far better then the next Curtis Cherry and his team are Extraordinary. They truly deliver a customer experience. I have owned BMW, Audi, infinity, lexus, they are workds ahead Curtis Cherry and his team are Extraordinary. They truly deliver a customer experience. I have owned BMW, Audi, infinity, lexus, they are workds ahead. Go to Fletchet Jones for the ultimate in Luxury car ownership More
by MarcSurette
Employees Worked With
Curtis and Danielle
January 07, 2018
Courtesy and Excellent Service Service advisor was courteous and knowledgeable, explained job to be done and constantly gave us updates. Service maintenance B was done as quickly as Service advisor was courteous and knowledgeable, explained job to be done and constantly gave us updates. Service maintenance B was done as quickly as possible. More
by mbenzlady
Employees Worked With
John Sarantidis
January 07, 2018
1st oil change It was quick and convenient. The shuttle and oil change were fast. Great great great! Everyone had a smile and was very nice. Love the service It was quick and convenient. The shuttle and oil change were fast. Great great great! Everyone had a smile and was very nice. Love the service More
by Martinez1030
Employees Worked With
Ryan Cross
January 06, 2018
Service Excellent Service. John did a great job explain what needs to be complete and while waiting in the lobby he constantly gave me updates. Very well done Excellent Service. John did a great job explain what needs to be complete and while waiting in the lobby he constantly gave me updates. Very well done More
by Short
Employees Worked With
John Sarantidis
