Fletcher Jones Imports

routine oil change-engine oil light The engine oil light on the car came on the day before I took car in for oil change. Dave Fast got me checked in and the oil change done quickly, and The engine oil light on the car came on the day before I took car in for oil change. Dave Fast got me checked in and the oil change done quickly, and we got rescheduled for checking the light in a few days. Good service as always and thorough explanation of what is going on with car. More

Great service! Exceptional service at every turn at Fletcher. Dennis Ecrich makes it right from the start to finish! I challenge anyone who needs to have service p Exceptional service at every turn at Fletcher. Dennis Ecrich makes it right from the start to finish! I challenge anyone who needs to have service performed to look elsewhere. More

Exceptional Service This service dept at Fletcher Jones is one of my favorite perks of owning my Mercedes. Consistently excellent service and they go the extra mile. This service dept at Fletcher Jones is one of my favorite perks of owning my Mercedes. Consistently excellent service and they go the extra mile. More

From Seattle Danielle made my first visit to this dealership pleasurable and easy. She kept me informed of what was going on at all times and what to expect.. be Danielle made my first visit to this dealership pleasurable and easy. She kept me informed of what was going on at all times and what to expect.. be ause I am changing cities and dealerships, she was very patient with me and my concerns. More

Exceptional Service - every time I brought my car in for routine maintenance. Unfortunately, it also required some repairs following inspection. Service Specialist Dave Fast provided I brought my car in for routine maintenance. Unfortunately, it also required some repairs following inspection. Service Specialist Dave Fast provided a detailed explanation and arranged for the work to be be completed all on the same day. When I picked my vehicle up, it was running well and looked great - it had been washed, what a nice touch. Thanks for continuing to deliver the best service every time, you never disappoint and manage to exceed expectations. More

Tire Repair We're from Southern California, we spent our Christmas Holiday in Las Vegas, the night before we left we found that we had a slow leak in one of our t We're from Southern California, we spent our Christmas Holiday in Las Vegas, the night before we left we found that we had a slow leak in one of our tires. We knew that we could not get on the highway with the tire malfunction, so we found the nearest Mercedes Benz Dealership to our hotel. It was the day after Christmas when we arrived at Fetcher Jones Imports about 6:45am, at 7:00am we were greeted by Sandy Wolff, from the Service Department. The service we thought would cost us a lot of money, turned out to be minimal. We were shown to the customer lounge were we had coffee and bagels while we waited on our car to be repaired, once the work was done, our car was washed and we were on our way. We arrived home safely on that same day. Thank you Mercedes Benz. More

Excellent Place to Service Your Vehicle I am very thankful for my service representative Dennis Eich and the mechanics at Fletcher Jones for servicing my car. I've been to other cheaper pla I am very thankful for my service representative Dennis Eich and the mechanics at Fletcher Jones for servicing my car. I've been to other cheaper places but didn't feel that I received the great service and value as I have at Fletcher Jones. More

Oil Change John is always friendly, honest and helpful. As always, the work was completed within the timeframe promised. FJ Mercedes is our first choice for veh John is always friendly, honest and helpful. As always, the work was completed within the timeframe promised. FJ Mercedes is our first choice for vehicle service. More

A pleasure as always Curtis Cherry and his team are always courteous and responsive to our needs. The vehicle is always completed on time and we have never had issues bey Curtis Cherry and his team are always courteous and responsive to our needs. The vehicle is always completed on time and we have never had issues beyond the service and repairs. Daniel Viek’s knowledge is unbelievable and I believe to be one of the reasons our vehicle is so well attended to. More

Josh was amazing Josh had answers when I had questions and he didn’t give me the run around. He listened to my concerns and was able to have his team find small detail Josh had answers when I had questions and he didn’t give me the run around. He listened to my concerns and was able to have his team find small details that I wouldn’t have thought to look at. More