
Fletcher Jones Imports
Las Vegas, NV
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellence in action The service department and my advisor, John Sarandantis were amazing. I arrived for my service and was greeted in a very professional manner. I voice The service department and my advisor, John Sarandantis were amazing. I arrived for my service and was greeted in a very professional manner. I voice some concerns about my car, outside of the regular service and John took care them for me and provided details as to what corrective action was taken and how the issue began. I will continue to use them for my auto service needs and to purchase my next car. More
Always a pleasant experience at the Service Center Dennis is extremely service oriented and provides excellent customer care. He is very informative and works with the team to get the repair done in a Dennis is extremely service oriented and provides excellent customer care. He is very informative and works with the team to get the repair done in a timely manner. More
Ryan is great professional and understanding Everyone is kind and very attentive. We are always treated well when we take our car in for service. The process is always quick and easy. They make g Everyone is kind and very attentive. We are always treated well when we take our car in for service. The process is always quick and easy. They make getting your car serviced a breeze. More
always most professional I have always been treated with the upmost respect. continuous contact with updates, and very attentive. expedient and pleasant. comfortable lounge. I have always been treated with the upmost respect. continuous contact with updates, and very attentive. expedient and pleasant. comfortable lounge. amble number of service attendants. thank you More
Premier Service: The best it can be! I have been a member of the Mercedes Benz Club of Las Vegas and have also served as its President, Vice President, and on the Club’s Board Of Director I have been a member of the Mercedes Benz Club of Las Vegas and have also served as its President, Vice President, and on the Club’s Board Of Directors during the the past 27 years I have lived in the Las Vegas Community. I have purchased Mercedes and maintained the service of 9 Mercedes vehicles at Mercedes Benz Imports in Las Vegas and Mercedes Benz of Henderson and highly endorse their Service and Sales Departments for their outstanding dedication to getting everything necessary done correctly! More
Friends at Fletcher Jones From my incredible salesman, Albert Weiss to the valet in the service department treated me like a family friend. A first for me at an auto dealershi From my incredible salesman, Albert Weiss to the valet in the service department treated me like a family friend. A first for me at an auto dealership and I have been driving Mercedes for 25 years. Thank you all. More
Ryan always is professional and quick to assist. Updated: Please ee above for the review. I am pleased with service and dealership personnel. I have several Mercedes and have used the facility for Updated: Please ee above for the review. I am pleased with service and dealership personnel. I have several Mercedes and have used the facility for purchases and service almost 20 years. More
Great Transaction Clean and painless transaction. Negotiation very straight forward and professional. Great price. Excellent delivery process and thorough overview of a Clean and painless transaction. Negotiation very straight forward and professional. Great price. Excellent delivery process and thorough overview of all features and how to use them. Would definitely do business with FJ again. More
Amazing I have been working with Ryan Cross as my service advisor .I have had only one other service advisor who has besides Ryan Cross and she recently trans I have been working with Ryan Cross as my service advisor .I have had only one other service advisor who has besides Ryan Cross and she recently transferred from BMW and her name is Danielle . What you get with Ryan is true professionalism and courtesy , he is very detailed oriented and is on top of all his clients .What else can you ask for .It doesn't get any better than this. I will not go to the Henderson location again for service because they lack customer service skills.I would rather make the trip from Lake Las Vegas to Fletcher Jones Sahara for the great service from the service advisors to all the porters to the rental car personal . Because it is always a great experience. More
Exceptional Salesperson Nothing but the best service .Always friendly and courteous and a pleasure to be around and always very attentive to my customer needs .And i really Nothing but the best service .Always friendly and courteous and a pleasure to be around and always very attentive to my customer needs .And i really appreciate that very much. More