
Fletcher Jones Imports
Las Vegas, NV
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very satisfied customer Raymond Lo is a great salesman. He's attentive, detailed and knows the definition of customer service. I will highly recommend him to my family and fr Raymond Lo is a great salesman. He's attentive, detailed and knows the definition of customer service. I will highly recommend him to my family and friends. More
Shai Winograd top salesman with good follow up Service Department gets a high rating for a dealership of this size, although a little hard to get a loaner car at times. This is not a criticism, as Service Department gets a high rating for a dealership of this size, although a little hard to get a loaner car at times. This is not a criticism, as the customer volume is high. Services such as an insurance rep right there to serve a new customer are one good feature. Would recommend MB Smart Car & Fletcher Jones to anyone. More
A Beautiful Buying Experience !!!!! Red Carpet treatment!! From the moment I arrived I was handled with great care & professionalism. Tom & Dave went over every detail and made me feel Red Carpet treatment!! From the moment I arrived I was handled with great care & professionalism. Tom & Dave went over every detail and made me feel totally comfortable. I even upgraded to another car that I really wanted. And I had fun during the process, which I think is one of the most important parts of buying. Maxine was very good as well. Her knowledge of the finance area was greatly appreciated. She made that part painless. And Patrick Jones was very good with the execution of all the paperwork...seamless delivery! Lisa did an excellent job demonstrating the vehicle. She made it super simple!! I've been in town almost 30 years and I've been in the real estate industry for 20+....it was so nice to have a professional experience like this! Hats off to all of you! And thank you for welcoming me to the family!!:) More
Touch of class I enjoyed the no high-pressure experience, he was looking for the best way to help me, really went to bat for me to help finish the deal. I enjoyed the no high-pressure experience, he was looking for the best way to help me, really went to bat for me to help finish the deal. More
You'll always get excellent service from Dennis Eich!!! You'll always get excellent service from Dennis Eich! He treats everyone with respect no matter their age (from 20s to senior citizens into their late You'll always get excellent service from Dennis Eich! He treats everyone with respect no matter their age (from 20s to senior citizens into their late 70s and older) Dennis took care of my sister's Mercedes when it had a funny sound and Dennis took care of my mother's much older Mercedes (that she loves). -- Dennis completely fixed my mom's Mercedes when no other shop could -- My mom was so happy when she saw her car so shiny and clean (from Fletcher Jones' wash) and special care was taken to clean the inside of her car too -- making every part of her Mercedes just as brand new as when she bought it. Now my mom's car runs perfectly and is so shiny clean. Much Thanks to Dennis Eich and Fletcher Jones Mercedes!!! More
New Car Lease I am a repeat customer at Fletcher Jones. As usual Krista and Shai did outstanding work. It is always a pleasure to work with them. I am a repeat customer at Fletcher Jones. As usual Krista and Shai did outstanding work. It is always a pleasure to work with them. More
100% satisfied with customer service I'm 100% happy with my car but most of all. Happy with the customer service I got there. Haim helped me in the best ways as possible and I'd for sure I'm 100% happy with my car but most of all. Happy with the customer service I got there. Haim helped me in the best ways as possible and I'd for sure refer him to friends and family. More
Fast and professional Shai was great and approachable knew what in wanted and helped me to get my dream car :) I will be back since my wife would love to have an benz as we Shai was great and approachable knew what in wanted and helped me to get my dream car :) I will be back since my wife would love to have an benz as well . More
experience start to finish mour experience with fletcher jones was as good as it gets. no problems from start to finish and our salesman did nothing but help us from the minute mour experience with fletcher jones was as good as it gets. no problems from start to finish and our salesman did nothing but help us from the minute we stepped onto the lot. he took care of our every need that we came for and was extremely knowledable in all aspects of the business. heim beja is a true gentleman and should be applauded for the way he handled our situation as i can tell by his mannerisms he handles everyone that way. i would purchase another mercedes from him anytime and will always give him the higest recommendation should anyone ever inquire, THANK YOU AGAIN HAIM FOR EVERYTHING BILL AND SANDRA JACKSON PS. my only question and not a complaint just a statement is the when a person sits on the board of 2 of the largest companys on wall street has 6.3 million dollars with chase bank, 100,000 shares of stock in that bank, a fica score of i checked was 790 {i realize maybe not that great} your findings supposebly showed less, i believe they said 750 or there abouts we had to wait 2 hours afterwards cause there were problems with my credit. i could have paid you cash for the car but haim understood from the start, i needed a lease. i ve had nothing but great experiences with the car and my bookeeper is extremely upset when she said i needed a lease, she wanted me to get the 195,000 amg so my lease payment would be about 2500 a month....but obviously i would never have qualified for it. i was just curious about the final ending, who checked everything out etc. plase don t accept this as any whining as i am totally satisffied with everything including the fellow who showed us how to start the car or we would probably still be on your showroom floor trying to get out of your lot. again haim, many thanx for everything More
Mr. Ray Lo delivered superior 7 star service!! In July, 2016, my lovely wife and I purchased our 3rd Mercedes Benz vehicle from Fletcher Jones MB. As always, the 1st class service and selection In July, 2016, my lovely wife and I purchased our 3rd Mercedes Benz vehicle from Fletcher Jones MB. As always, the 1st class service and selection of vehicles are top notch compared to the rest! On this visit, we knew exactly which MB we wanted delivered. Mr. Ray Lo, was our Sales Representative. He was professional, patient, knowledgable, and courteous. He answered all of my wife's questions. He further examined the MB Bluetooth system. He was extremely patient towards me and my physical condition, which tends to be very time consuming. We've been blessed & have upgraded with each new selection. I feel #4 on its way! Thank You, Don Clark More