Fletcher Jones Imports

Best dealership! Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and si Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and sincerely interested in taking care of my service needs. More

Excellent buying experience! This is the second vehicle we have purchased from Fletcher Jones. As a woman and first time buyer without having my Husband present I was treated wit This is the second vehicle we have purchased from Fletcher Jones. As a woman and first time buyer without having my Husband present I was treated with respect and at no time felt that I was not getting anything but a fair deal. When I consider a new vehicle in later years I would definitely put Fletcher Jones Mercedes Benz at the top of my list. More

Great service Nothing beats the customer service at this dealership. Spencer ,Kaplan makes my time there fast and painless. Nobody likes having car problems, but he Nothing beats the customer service at this dealership. Spencer ,Kaplan makes my time there fast and painless. Nobody likes having car problems, but he is quick to greet you, diagnosis the problem and get my car back to me quickly. And then nothing beats a chat with Rick Rizzolo when thinking about upgrading my current ride. More

Excellence in Customer Care Have worked with Howard Manoff for over 12 years, Howard knows what I want each new car I lease and always finds the perfect car at the lease price I Have worked with Howard Manoff for over 12 years, Howard knows what I want each new car I lease and always finds the perfect car at the lease price I want without any difficulty. Howard introduced me to Jay Fields, who helped me with finding my new 2016 C Class and he nailed it. Jay is great to work with, he makes the process of getting into a new car very easy. Thanks to both Howard & Jay for their exceptional customer service. More

Excellent Sell Service Try the best give me a very good deal.Everyone friendly and helpful customer.Teach me how to use and drive the new car.Thank you so much. Try the best give me a very good deal.Everyone friendly and helpful customer.Teach me how to use and drive the new car.Thank you so much. More

Excellent buying experiences Haim Beja is always kind and thoughtful. He listened to our needs very carefully and gave us great advice to make a decision to buy a car. Our famil Haim Beja is always kind and thoughtful. He listened to our needs very carefully and gave us great advice to make a decision to buy a car. Our family always have a great experience with Haim. More

A very pleasant experience All I can say is that Sales Represantative Alan Catley is a very experienced person and helped us with our decision to buy our dream car. All I can say is that Sales Represantative Alan Catley is a very experienced person and helped us with our decision to buy our dream car. More

Excellent I am truly pleased to have Spencer as my service tech thank you so much and sorry for all the hard work that you do I am truly pleased to have Spencer as my service tech thank you so much and sorry for all the hard work that you do More

527 miles from home, I found my dealership again! Like the title says, on a trip when an issue appeared on my 2016 E350. Brought it to Fletcher Jones whose MB staff took great care in getting me back Like the title says, on a trip when an issue appeared on my 2016 E350. Brought it to Fletcher Jones whose MB staff took great care in getting me back on the road. A special shout out to Dave Fast who knows how to take care of customers needs....thanks Dave. More