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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
June 28, 2016
Service at FJI Our experience with Spencer has always been great. He is very helpful , courteous and professional. Always on top of every thing. He has always done Our experience with Spencer has always been great. He is very helpful , courteous and professional. Always on top of every thing. He has always done a super job. Thank you . More
by sky2010
Employees Worked With
Spencer Kaplan
June 28, 2016
Great! Quality work.............fast and courteous!!! Great work all the way around. Nothing but good experiences so far. Everyone has been extremely helpf Quality work.............fast and courteous!!! Great work all the way around. Nothing but good experiences so far. Everyone has been extremely helpful. Great job!! See you soon. More
by steve g miller
Employees Worked With
The great gal at the loaner desk!, Spencer Kaplan
June 23, 2016
mission acomplished josh sutton had ordered a part for our limo when it came in i was notified to bring the limo in for install . he has always done a super job for us . josh sutton had ordered a part for our limo when it came in i was notified to bring the limo in for install . he has always done a super job for us . he is an asset to your service department. More
by bill moss
Employees Worked With
Josh Sutton
June 23, 2016
Smart check engine light. I found your employees to be courteous and professional; all anyone can ask. The employee at the Henderson office was also very helpful and profession I found your employees to be courteous and professional; all anyone can ask. The employee at the Henderson office was also very helpful and professional. More
by mysmart
Employees Worked With
Josh Sutton
June 22, 2016
great fast road side service Spencer Kaplan went above and beyond to help me with my flat tire. He sent Bill, the road side service mechanic. Bill was polite, and worked fast, and Spencer Kaplan went above and beyond to help me with my flat tire. He sent Bill, the road side service mechanic. Bill was polite, and worked fast, and communicated perfectly. Spencer then called me and communicated to me the issue and the solution to my car's repair. Spencer always is professional and courteous. Fj Imports are lucky to have Spencer and Bill as representatives of their dealership. More
by cancungod
Employees Worked With
Bill - road side assistance mechanic, Spencer Kaplan
June 20, 2016
A very pleasant experience Very pleasant, not pressure from the salesman, Donny Drogin, he was informative and helpful in answering my questions. From Donny, Ivan Hoff and Seba Very pleasant, not pressure from the salesman, Donny Drogin, he was informative and helpful in answering my questions. From Donny, Ivan Hoff and Sebastian Matyjaszczyk, all three made the buying experience for me pleasant and comfortable.. More
by pattiinlv
Employees Worked With
Donny Drogin, Ivan Hoff
June 18, 2016
Dennis is awesome Ask for Dennis Eich in the service department he's the best. He treats you like family and never steers us wrong. His advice allows us to feel comfort Ask for Dennis Eich in the service department he's the best. He treats you like family and never steers us wrong. His advice allows us to feel comfortable and safe with our vehicles always. Thank you Dennis!!!! Thank you thank you thank you. More
by Heatherdow
Employees Worked With
Dennis Eich
June 17, 2016
Service department Cause I always compare other dealership's and they are not as good as this one...everybody seem's like the environment they in.. Plus clean dealership Cause I always compare other dealership's and they are not as good as this one...everybody seem's like the environment they in.. Plus clean dealership very important!! More
by CCCP78
Employees Worked With
Josh Sutton
June 17, 2016
AC service Special thanks to Spencer Kaplan, Mercedes Benz Service advisor, 5 star customer service as always, Fletcher Jones Sahara listens to all your needs, b Special thanks to Spencer Kaplan, Mercedes Benz Service advisor, 5 star customer service as always, Fletcher Jones Sahara listens to all your needs, best in Nevada. More
by ctemz27
Employees Worked With
Spencer Kaplan
June 16, 2016
Due for Service As always Dennis Eich, is one of your best service guys in all the years working with Dennis he has been professional, quickest response to get the jo As always Dennis Eich, is one of your best service guys in all the years working with Dennis he has been professional, quickest response to get the job done and always friendly. Tom Zumbo and Dennis Eich are the reason why we keep coming back and referring Mercedes to everyone. THANKS FOR EVERYTHING! Anna & Frank DeMartino More
by Anna
Employees Worked With
Davi Juneja, Dennis Eich
