Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,100 reviews
June 03, 2016
Superior Service I can always count on Josh Singer to give the best service. No matter what the situation, he is able to accommodate my time schedule and get what is I can always count on Josh Singer to give the best service. No matter what the situation, he is able to accommodate my time schedule and get what is needed done in a timely manner. He is the best service adviser I have ever worked with. More
by Boulos11
Employees Worked With
Josh Singer
June 03, 2016
Excellent staff! I would suggest this dealer to anyone. I have purchased many cars over the last 10 years and being a returning customer I am very happy once again wit I would suggest this dealer to anyone. I have purchased many cars over the last 10 years and being a returning customer I am very happy once again with Steve Kaplan and his staff. I will return in the future for sure. More
by Scrappy16
Employees Worked With
Maxine Linihan, Spencer Kaplan, Dave Fast
June 02, 2016
Satisfied Fletcher Jones is simply the best in customer service and have simplified the car buying experience in a high level of professional wa of customer ser Fletcher Jones is simply the best in customer service and have simplified the car buying experience in a high level of professional wa of customer service. Really had a great time! Credits to Cristina and Sandy Wolf More
by Romeo Beltran
Employees Worked With
Sandy Wolff
May 31, 2016
Very satisfied customer I have been getting my car serviced by Spencer for the past 8 years and have always been treated with the utmost care and professionalism. I remember I have been getting my car serviced by Spencer for the past 8 years and have always been treated with the utmost care and professionalism. I remember clearly when my car was broke down Couple of month ago Spencer and Curtis made my painful experience a pleasant one. Thank you so much. More
by Farhadge
Employees Worked With
Spencer Kaplan
May 30, 2016
amazing guest service amazing first time e for me thank you very much i was not expecting a dealer ship with so kind people working as a team guest service amazing first time e for me thank you very much i was not expecting a dealer ship with so kind people working as a team More
by Alexander el Magno 1234
Employees Worked With
Shai Was great thank you, Shai Winograd, Ivan Hoff, Marcela Patricio, Ana Corbo
May 28, 2016
Listen to customer Listen to the customer's problem and try to resolve the problem even if the problem cannot be identify. The service advisor would let the automobile s Listen to the customer's problem and try to resolve the problem even if the problem cannot be identify. The service advisor would let the automobile sit overnight to see if oil leaks. More
by Chang lvs
Employees Worked With
Ryan Cross
May 26, 2016
Service call Spencer is a pleasure to deal with. Always professional, informative and personal. He makes a big difference. Dealership always looks clean and the pe Spencer is a pleasure to deal with. Always professional, informative and personal. He makes a big difference. Dealership always looks clean and the people working here are all very friendly. More
by khouston
Employees Worked With
Spencer Kaplan
May 25, 2016
A+ experience No hassle , friendly environment , excellent customer service . This dealership take care of clients !. Haim Beja best seller ever!.Definetely I'll co No hassle , friendly environment , excellent customer service . This dealership take care of clients !. Haim Beja best seller ever!.Definetely I'll come back!Thanks Fletcher Jones Imports! More
by Guchi123
Employees Worked With
Haim Beja, Marcela Patricio
May 23, 2016
Excellent service! I dealt with Dennis this visit and he was amazing! I live close to the Henderson center but have always preferred the Sahara location which is where I I dealt with Dennis this visit and he was amazing! I live close to the Henderson center but have always preferred the Sahara location which is where I purchased my car More
by Kay
Employees Worked With
Dennis Eich
May 21, 2016
Amazing Job! It was a hustle-free for me from the moment I drop-off my car up to the time when I pick it up! Marcela provided me the details of the job to be done It was a hustle-free for me from the moment I drop-off my car up to the time when I pick it up! Marcela provided me the details of the job to be done, the price quotation and not to mention she provided me a loaner car I should say, in a cliche! I've been patronizing fletcher jones service since 2008, and this is my first time to savor this hustle-free experience. Kudos to my service advisor, Marcela! She did an amazing job! More
by marcela
Employees Worked With
Marcela Patricio
