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Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

May 17, 2016

Dealership professionalism Josh Sutton was on time and professional. He took care of my Smart Car maintenance immediately and kept his time frames. He communicated with me wel More

by jbaker2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Jun 13, 2016 -

Fletcher Jones Imports responded

Thank you for your kind words about Josh Sutton. We are very happy to hear that your Smart Car was serviced immediately upon arrival. We believe communication is key and are glad you had great communication. Thank you for servicing with us. Krista Alshouse, Business Development Manager

Jun 13, 2016 -

Fletcher Jones Imports responded

Thank you for your kind words about Josh Sutton. We are very happy to hear that your Smart Car was serviced immediately upon arrival. We believe communication is key and are glad you had great communication. Thank you for servicing with us. Krista Alshouse, Business Development Manager

May 15, 2016

First service for vehicle. As I've come to expect, Fletcher Jones Mercedes-Benz did not disappoint! From scheduling the appointment to arrival to departure, everyone was absolu More

by MitchellGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
May 11, 2016

Consistent excellence Spenser Kaplan's commitment to excellence makes all the difference to us and he is the reason we have all of our service done at your location. More

by Sinibaldiohana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fields, Spencer Kaplan
May 11, 2016

Request for check of car I called Van Larson requested a check for a long road trip. I responded with "YES, I will take care of that this afternoon. Come by at 1:00 after lun More

by margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Larson, Dennis Eich
May 08, 2016

Top notch customer service I've been coming to Fletcher Jones Imports for years, and every time I need service I have such an awesome experience. I've been to other Mercedes de More

by BrettS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan, Josh Sutton, John Sarantidis
May 07, 2016

Another Good Service Experience Once again the service visit was as smooth and efficient as possible. My service advisor, Josh S., discussed the needed service when I arrived and he More

by Joe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Jun 01, 2016 -

Fletcher Jones Imports responded

Joe, Thank you for your kind words about our service department. We strive to keep things as efficient and as transparent as possible. I will tell Josh Sutton of your kind words! Thank you, Krista Alshouse, Business Development Manger

May 07, 2016

Service The service is always amazing, Dennis would always give me the detailed and time. He contacted me immediately when my car was ready to be picked up. More

by KM Beauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
May 07, 2016

Service Very nice experience as usual . I would recommend this dealership to friends and relatives Far from where I live but I can always get a loaner car More

by Utah2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
May 06, 2016

Dennis my advisor is the best.. Very efficient I love the dealership but mainly Dennis my service advisor he is knowledgeable and just a nice man.... All my needs were serviced got a nice loaner ve More

by Judy2653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jun 01, 2016 -

Fletcher Jones Imports responded

We are delighted to hear that Dennis is the reason you keep coming back to Fletcher Jones Imports. It is the attention to ensuring our customers are taken care of properly that is very important to us! Thank you for servicing with us. Krista Alshouse, Business Development Manager

May 04, 2016

Always top notch Mr Singer in the service department is by far the best service advisor I have encountered in all the years and models of cars I have owned. This deal More

by Drszita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Singer
May 04, 2016 -

Fletcher Jones Imports responded

We here at Fletcher Jones are delighted to hear that Mr. Singer has exceeded your expectations. At the service department, our commitment to ensuring all of our customers can discuss concerns with their service advisor in a comfortable environment is paramount. Thank you for your kind words and telling us we are providing exceptional service! Best regards, Krista Alshouse, Business Development Manager

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