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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
May 17, 2016
Dealership professionalism Josh Sutton was on time and professional. He took care of my Smart Car maintenance immediately and kept his time frames. He communicated with me wel Josh Sutton was on time and professional. He took care of my Smart Car maintenance immediately and kept his time frames. He communicated with me well and kept me up to date through texts and answered his texts immediately. More
by jbaker2112
Employees Worked With
Josh Sutton
May 15, 2016
First service for vehicle. As I've come to expect, Fletcher Jones Mercedes-Benz did not disappoint! From scheduling the appointment to arrival to departure, everyone was absolu As I've come to expect, Fletcher Jones Mercedes-Benz did not disappoint! From scheduling the appointment to arrival to departure, everyone was absolutely wonderful. The best dealership I've ever dealt with! More
by MitchellGLE
Employees Worked With
Josh Sutton
May 11, 2016
Consistent excellence Spenser Kaplan's commitment to excellence makes all the difference to us and he is the reason we have all of our service done at your location. Spenser Kaplan's commitment to excellence makes all the difference to us and he is the reason we have all of our service done at your location. More
by Sinibaldiohana
Employees Worked With
Jay Fields, Spencer Kaplan
May 11, 2016
Request for check of car I called Van Larson requested a check for a long road trip. I responded with "YES, I will take care of that this afternoon. Come by at 1:00 after lun I called Van Larson requested a check for a long road trip. I responded with "YES, I will take care of that this afternoon. Come by at 1:00 after lunch break." He came out to make sure I knew how things were going on my car. Dennis Eich also made sure he know exactly what I needed and kept me updated. I recommend these people to all with MB's that I know. A BIG thank you to both. Margaret Louis More
by margaret
Employees Worked With
Van Larson, Dennis Eich
May 08, 2016
Top notch customer service I've been coming to Fletcher Jones Imports for years, and every time I need service I have such an awesome experience. I've been to other Mercedes de I've been coming to Fletcher Jones Imports for years, and every time I need service I have such an awesome experience. I've been to other Mercedes dealers who are rude and act like they're too busy to help. One of them was in El Paso when I was stationed in NM. I would drive the 12 hours back to Vegas for service after that (as long as it wasn't an emergency of course.) Fletcher Jones is the best. More
by BrettS
Employees Worked With
Spencer Kaplan, Josh Sutton, John Sarantidis
May 07, 2016
Another Good Service Experience Once again the service visit was as smooth and efficient as possible. My service advisor, Josh S., discussed the needed service when I arrived and he Once again the service visit was as smooth and efficient as possible. My service advisor, Josh S., discussed the needed service when I arrived and he kept me updated during the service. Could not ask for a better service advisor. More
by Joe G
Employees Worked With
Josh Sutton
May 07, 2016
Service The service is always amazing, Dennis would always give me the detailed and time. He contacted me immediately when my car was ready to be picked up. The service is always amazing, Dennis would always give me the detailed and time. He contacted me immediately when my car was ready to be picked up. More
by KM Beauty
Employees Worked With
Dennis Eich
May 07, 2016
Service Very nice experience as usual . I would recommend this dealership to friends and relatives Far from where I live but I can always get a loaner car Very nice experience as usual . I would recommend this dealership to friends and relatives Far from where I live but I can always get a loaner car More
by Utah2016
Employees Worked With
Josh Sutton
May 06, 2016
Dennis my advisor is the best.. Very efficient I love the dealership but mainly Dennis my service advisor he is knowledgeable and just a nice man.... All my needs were serviced got a nice loaner ve I love the dealership but mainly Dennis my service advisor he is knowledgeable and just a nice man.... All my needs were serviced got a nice loaner vehicle.this is my 2nd e350..,, tks Dennis is the man More
by Judy2653
Employees Worked With
Dennis Eich
May 04, 2016
Always top notch Mr Singer in the service department is by far the best service advisor I have encountered in all the years and models of cars I have owned. This deal Mr Singer in the service department is by far the best service advisor I have encountered in all the years and models of cars I have owned. This dealerships commitment to address and solve any concerns we have had with our car has been exceptional More
by Drszita
Employees Worked With
Josh Singer
