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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
May 04, 2016
Great Service We always have a great experience when working with Donny Drogin and staff. From the moment we walked through the door till the time we closed our dea We always have a great experience when working with Donny Drogin and staff. From the moment we walked through the door till the time we closed our deal we could be nothing but happy. More
by dbschaf10
Employees Worked With
Donny Drogin
May 03, 2016
Service Appt. This was my first service on my car and all was great! Got me out in a timely matter. I loved being able to see the workshop on the tv while I was wa This was my first service on my car and all was great! Got me out in a timely matter. I loved being able to see the workshop on the tv while I was waiting. Thanks Dave! More
by Ronda
Employees Worked With
Dave Fast
April 30, 2016
The Best. I worked with two Techs., Dave Fast, and Josh Sutton. Dave is a great guy, but he left town for while and I started working with Josh. When Dave came I worked with two Techs., Dave Fast, and Josh Sutton. Dave is a great guy, but he left town for while and I started working with Josh. When Dave came back to MB Service, he was so good and Josh was great too. I decided to have the best of two Worlds. I took turns on who would service my car. They are both Excellent. More
by Happy
Employees Worked With
Josh Sutton, Dave Fast
April 29, 2016
Great professional and prompt service. Fletcher Jones Imports always provides the best service. The staff is extremely courteous and professional with a first class experience every visit. Fletcher Jones Imports always provides the best service. The staff is extremely courteous and professional with a first class experience every visit. I recommend anyone looking for the best experience to come to Fletcher Jones Imports. More
by Zane
Employees Worked With
Spencer Kaplan
April 29, 2016
Great car...great people! The sales people and extended crew were very friendly and interested in our experience! They wanted to please us and make our deal work for us. Gre The sales people and extended crew were very friendly and interested in our experience! They wanted to please us and make our deal work for us. Great job! More
by Luckylady
Employees Worked With
Rene Dubois, Maxine Linihan, Donny Drogin, Doris Newton
April 27, 2016
Great customer service Fletcher Jones has a great customer service. I took my C300 to have it service and it feels like a brand new car. I took the shuttle service to the Fletcher Jones has a great customer service. I took my C300 to have it service and it feels like a brand new car. I took the shuttle service to the closest casino, and they pick me up on time. Wonderful job! More
by Mercedes
Employees Worked With
Dennis Eich
April 27, 2016
Fantastic and simple Customer service was great, loaner department great, and Spencer made the experience fast and easy. Thank you Spencer for your excellent customer se Customer service was great, loaner department great, and Spencer made the experience fast and easy. Thank you Spencer for your excellent customer service. I would recommend this dealership to anyone who will listen More
by Johnnie2204
Employees Worked With
Africam american woman in the loaner department, Spencer Kaplan
April 27, 2016
Great Experience I Bought a Smart car, and was treated like Royalty, by everybody working there, Was treated fair and got a good deal. A very nice and friend environme I Bought a Smart car, and was treated like Royalty, by everybody working there, Was treated fair and got a good deal. A very nice and friend environment, made the process easy. More
by Tony1962
Employees Worked With
Shai Winograd
April 24, 2016
Great Service Ryan Cross is the best service advisor. Always has a smile and pleasant , courteous and very knowledgeable. And Sales staff is phenomenal. Also the v Ryan Cross is the best service advisor. Always has a smile and pleasant , courteous and very knowledgeable. And Sales staff is phenomenal. Also the valet guys deserve a raise as the service representatives. More
by Solomon Morris
Employees Worked With
Sandy Wolff, Ryan Cross
April 24, 2016
Fast & friendly Both the batteries on key cards for my car are dead so I called John Sarantidis and he has to order two new ones for me. I brought my car in to the d Both the batteries on key cards for my car are dead so I called John Sarantidis and he has to order two new ones for me. I brought my car in to the deal yesterday and everything was done in no time. Thanks John and everyone involved to have the key cards programmed. More
by fhchan
Employees Worked With
John Sarantidis
