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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
April 21, 2016
Excellent service as usual. Ryan Cross is the best there is.in service. Rex has been our sales representative for 30 years and they just don't come any better than Rex. Doris Ryan Cross is the best there is.in service. Rex has been our sales representative for 30 years and they just don't come any better than Rex. Doris, we have known for 25 years and there is no one in this industry that would be her equal, Ditto for maxine. More
by RICHARD WARREN
Employees Worked With
Maxine Linihan, Rex Babin, Doris Newton, Ryan Cross
April 20, 2016
A pleasure as always I have been dealing with Dennis Eich for 8 years now and I can truly say, if Dennis was not my service manager or if Dennis were to leave the company, I have been dealing with Dennis Eich for 8 years now and I can truly say, if Dennis was not my service manager or if Dennis were to leave the company, I'm not sure I would continue there. I have been asked many times over the years "why do you go to the dealership"?! I explain "it's because of Dennis, I feel safe and secure and I know he will always go out of his way to take care of me and my car"! I know when I drive away, my car is safe and I know he exceeded my expectations! More
by Allyseh
Employees Worked With
Dennis Eich
April 19, 2016
Profesional, courteous and a pleasure to deal with I have bought three cars from Rex Rabin and I am sure there will be many more. He and Steve and the entire team are professional and a pleasure to dea I have bought three cars from Rex Rabin and I am sure there will be many more. He and Steve and the entire team are professional and a pleasure to deal with on all levels. It is rare these days to find a dealer that cares this much about it's customers. More
by pmkrauss
Employees Worked With
Steve, Patrick, Rex Babin
April 16, 2016
Quick and easy! Sandy Wolff was great and so accommodating! Maxine and Pat in finance worked quickly and efficiently because we were in a hurry. Great experience as u Sandy Wolff was great and so accommodating! Maxine and Pat in finance worked quickly and efficiently because we were in a hurry. Great experience as usual! More
by Mize5
Employees Worked With
Pat Jones, Maxine Linihan, Sandy Wolff
April 16, 2016
5 Star Curtis and his service team are exceptional I have been a client of his for many years. They always take the time to explain things and the turn time Curtis and his service team are exceptional I have been a client of his for many years. They always take the time to explain things and the turn time is always fast with excellent communication and follow up. Thanks again. More
by Tdeibert
Employees Worked With
Curtis and Albert
April 15, 2016
Satisfied , no funny business ! It was easy to make a deal ! The sales person was honest and prompt in making the deal , unlike stretching it too far that you start loosing interest It was easy to make a deal ! The sales person was honest and prompt in making the deal , unlike stretching it too far that you start loosing interest ! More
by MM
Employees Worked With
Haim Beja , sales person , the best !, Ivan Hoff
April 15, 2016
Great Customer Service Curtis Cherry and Spencer Kaplan are fantastic to work with. They make coming in to get our cars serviced as simple and hassle free as possible. Curtis Cherry and Spencer Kaplan are fantastic to work with. They make coming in to get our cars serviced as simple and hassle free as possible. More
by Natasha
Employees Worked With
Curtis Cherry, Spencer Kaplan
April 14, 2016
An Exceptional employee Dennis Eich is wonderful. He takes great care of my 2009 C300. He doesn't Nickle and dime people. He is genuine and treats you like you are very impor Dennis Eich is wonderful. He takes great care of my 2009 C300. He doesn't Nickle and dime people. He is genuine and treats you like you are very important person. He is very easy to talk to and is willing to take the time to explain the work that was done. Please tell Dennis, Thank you !!!!!!!! Patricia Ann Lewis-Glynn More
by purple rose
Employees Worked With
Dennis Eich
April 09, 2016
Dennis is wonderful. Dennis Eich is wonderful. He takes great care of my daughter and I. He doesn't Nickle and dime people. He is genuine and treats you like family. Dennis Eich is wonderful. He takes great care of my daughter and I. He doesn't Nickle and dime people. He is genuine and treats you like family. More
by Junebug24
Employees Worked With
Dennis Eich
April 08, 2016
Great job John John S. always does a great job on my car each time I'am in for service and that why I'll keep coming back for this great service.Thanks again guys. John S. always does a great job on my car each time I'am in for service and that why I'll keep coming back for this great service.Thanks again guys. More
by crawfish50
Employees Worked With
John Sarantidis
