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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

November 25, 2021

Dave Miller was very professional , respectful ,listened and answered my questions,I felt very comfortable. More

by Tiny
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Nov 27, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for coming in and working with Dave! We strive for honesty, efficiency, and overall friendliness. We look forward to assisting you again in the future! Best, Your friends and family at Fletcher Jones Imports

November 25, 2021

Jason Cote has assisted me with my last 5 vehicles. He is an exceptional Service Manager. More

by MB400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
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Nov 27, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for coming in for service. We are so pleased to hear of all your amazing experiences. We look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

November 24, 2021

Service as always was prompt, thorough, and courteous. Wouldn’t trust anyone else with my car. More

by Kim Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Nov 24, 2021 -

Fletcher Jones Imports responded

Hi Kim, Thank you for coming in for service. We are so pleased to hear of your amazing experience. We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

November 23, 2021

I had a problem with unknown sounds emanating from underneath my vehicle. They found the problem and it was fixed at a very timely matter. I have taken vehicle to the other Fletcher Jones in Hender More

by colonel_wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service! We're so glad we were able to quickly and efficiently solve the sound coming from your car. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 23, 2021

The representative who came out when my car was stalled was very professional and helpful. More

by randmcollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes roadside assistance
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Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! We're so pleased to hear we were able to help you with your stalled car and that we got you safely back on the road! Best, Your friends and family at Fletcher Jones Imports

November 23, 2021

I jumped the gun by giving the service department such a high rating. In my last review, I stated the service department had fixed the squealing sound emanating from underneath my vehicle. This morning was More

by colonel_wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Nov 30, 2021 -

Fletcher Jones Imports responded

Hello, Our team is interested in speaking with you about your recent experience and would like to offer assistance if you have any outstanding questions. Please contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

November 23, 2021

Excellent, efficient, courteous service, always! Dennis always sees to it that everything is taken care of, he is very thorough and pleasant. More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Nov 23, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We strive to be quick and efficient while also giving the best service. We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

November 21, 2021

Jolene Jemerson is excellent and efficient. Thank you Jolene . The car service met the expectation More

by Jy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Nov 22, 2021 -

Fletcher Jones Imports responded

Hello Jy, Thank you for coming in and working with Jolene. We're so glad your experience went well. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 20, 2021

Great service & love my advisor John Clough! The shuttle is awesome too! Car wash was a bonus too! More

by bethshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
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Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you so much for coming in! We're so glad you had an amazing experience with John and the team! We're so glad you were able to take full advantage of all our accommodations! We look forward to seeing you again soon. Best, Your friends and family at Fletcher Jones Imports

November 20, 2021

LaRoyne always provides exceptional service. He addressed all my concerns. He is pleasant and professional. More

by zgaitho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with LaRoyne. We're so glad to hear that your visit went well and we look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

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