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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
February 03, 2016
Great Experience Everytime I am at FJ Mercedes Benz I am amazed with how friendly and helpful everyone is. Dave Fast is the greatest Service Rep! I am very happy ownin Everytime I am at FJ Mercedes Benz I am amazed with how friendly and helpful everyone is. Dave Fast is the greatest Service Rep! I am very happy owning my Mercedes and knowing when my car needs Service it is going to get the best care possible. Thank You! More
by MBPassword2016
Employees Worked With
Dave Fast
February 02, 2016
It's Really the Best or Nothing We came for our Slk's regular oil change maintenance and have a minor repair which was done as promised and efficiently. Our Service Advisor Spencer We came for our Slk's regular oil change maintenance and have a minor repair which was done as promised and efficiently. Our Service Advisor Spencer Kaplan is the man behind our service request. As always,him and his team delivered excellent service and we can count on that as they are very dependable and professional! Thank you for delivering the bestest service or nothing! More power and keep it up! More
by Bombshelldmp
Employees Worked With
Spencer Kaplan
February 02, 2016
I will only buy from Fletcher Jones Imports I have bought several cars over the years from FJ Imports. Even though I moved away, I will still always go back to them for my car buying needs. To I have bought several cars over the years from FJ Imports. Even though I moved away, I will still always go back to them for my car buying needs. Tom Kaplan and his entire team have always gone above and beyond for me. It is truly a 5 star dealership experience. More
by calicourt
Employees Worked With
Donny Drogin, Doris Newton
February 01, 2016
Very supportive and friendly cooperative I was direct about what I wanted and they responded!!my sales person was very proffetional and tried to accommodate me with the limited time I had!! E I was direct about what I wanted and they responded!!my sales person was very proffetional and tried to accommodate me with the limited time I had!! Everyone was very helpful More
by Coco Chanel
Employees Worked With
Davi Juneja
January 30, 2016
Great service Jason is friendly . Car was done on time . The lounge is clean and comfortable. The price of oil chang is responsible. I will come back for next servi Jason is friendly . Car was done on time . The lounge is clean and comfortable. The price of oil chang is responsible. I will come back for next service. More
by Mica99
Employees Worked With
jason cote
January 29, 2016
Great job of finding a car for me The salesman determined what car I would like and he spent time to find that car. I visited several times and first determined that a new car was The salesman determined what car I would like and he spent time to find that car. I visited several times and first determined that a new car was not what I wanted. Haim worked with me in determining what car would be most suitable for me within my budget. I had an idea what I wanted and Haim worked with me in addressing my real needs. He then set about finding a car for me, which he did. He was the best Sales Consultant I have worked with in many years. He was intelligent, listened, and was informative. I learned from Hiam about new cars, used cars, buying and leasing. And I am happy that he got credit for a sale. Keep him, he is very very good. More
by JY
Employees Worked With
Haim Beja, Ryan Cross
January 29, 2016
Momentum Buy. Above expectation when Ray offered to pick me up from Jim Marsh Body Shop, where I had 10am appointment.. He brought me back to continue paper work we Above expectation when Ray offered to pick me up from Jim Marsh Body Shop, where I had 10am appointment.. He brought me back to continue paper work we started prior to 10am, thus, saved me from renting a car for couple days, when my personal check was accepted and drove my new GLA home that same day. More
by Momentum buy
Employees Worked With
Ray Lo
January 28, 2016
Warranty repair Quick and friendly service! Dennis is great to work with, I would recommend this dealership for service! free coffee too and free car washes too! Quick and friendly service! Dennis is great to work with, I would recommend this dealership for service! free coffee too and free car washes too! More
by hsagalow
Employees Worked With
Dennis Eich
January 23, 2016
B-1 service happy and contented, we are always please to the services rendered to us, we've been a mercedes benz family for a long time. the staff are great. happy and contented, we are always please to the services rendered to us, we've been a mercedes benz family for a long time. the staff are great. More
by Mr D
Employees Worked With
Josh Singer
January 20, 2016
The best experience!!! The way they treat you is EXCEPTIONAL. This is my 3rd Mercedes and Steve and Spencer Kaplan make me feel like I am family. I recommend my friends and The way they treat you is EXCEPTIONAL. This is my 3rd Mercedes and Steve and Spencer Kaplan make me feel like I am family. I recommend my friends and family to this location and will always get a car from them. The only car dealership that looks out for your best interest.* More
by casullok
Employees Worked With
Shai Winograd, Spencer Kaplan
