Fletcher Jones Imports

awesome as usual have been buying m-benz for years sometimes two at a time mr zumbo has been making it easy to come back to fletcher jones imports every 2 years have been buying m-benz for years sometimes two at a time mr zumbo has been making it easy to come back to fletcher jones imports every 2 years More

Great as Usual! Outside of the higher price point for services, the experience was pleasant. I waited for my car in the customer lounge and the amenities and atmosph Outside of the higher price point for services, the experience was pleasant. I waited for my car in the customer lounge and the amenities and atmosphere is much better here than at other dealerships. More

Bought my car from Shai! My experience at Fletcher Jones as great! Shai was the best. Not pushy and very accommodating. The entire staff was very friendly and all welcomed me My experience at Fletcher Jones as great! Shai was the best. Not pushy and very accommodating. The entire staff was very friendly and all welcomed me to the Mercedes family! I was pleased More

Impeccable service I can't stress enough how happy I'am with the service at Fletcher Jones Imports! I have always hated the service at Mercedes Of Henderson! I was consi I can't stress enough how happy I'am with the service at Fletcher Jones Imports! I have always hated the service at Mercedes Of Henderson! I was considering on driving 8 hours out of my way, to the next Mercedes Dealership in Nv. Once I found out Fletcher Jones was a sister company to Mercedes, I decided to email a service advisor and get a quote for the work that needed to be done on my vehicle. My service advisor was on top of everything, he made me feel important, and changed my mind about driving 8 hours to get better service then the Henderson location. Once I got to Fletcher Jones Imports, EVERY staff member was very friendly! My service advisor (Dennis Eich) saved me money as well! Mercedes Of Henderson quoted $3294 more then Fletcher Jones, and other Mercedes dealerships(which makes me feel like I'm being screwed over, due to being a woman, and class of car), for the same work that needed to be done to my vehicle. From here on out Fletcher Jones Imports will be the new place I take my car, and future business to. I would highly recommend Fletcher Jones Imports to anyone! I'm extremely satisfied! Thank you for your time. God Bless. More

Exceptional Service I always have the best experience with Shai Winograd and Maxine Linihan! They both give exceptional service and really make you feel at home. I wouldn I always have the best experience with Shai Winograd and Maxine Linihan! They both give exceptional service and really make you feel at home. I wouldn't go anywhere else to buy a car, love them! More

Buying Experience My experience with Shai Winogard was great. I told him what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) He My experience with Shai Winogard was great. I told him what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) He found it in a timely manner. Shai is very professional and accommodating. He made my experience very easy and positive. This is my third car bought from Shai. He is great. More

6 stars Been a satisfied returning customer to Fletcher Jones imports Las Vegas for two years now. Lived in Vegas for a year then moved to CA. There are many Been a satisfied returning customer to Fletcher Jones imports Las Vegas for two years now. Lived in Vegas for a year then moved to CA. There are many other dealerships closer in the area, but the service, friendliness and overall experience kept me coming back. What made this experience possible was dealing with service advisor Dennis Eich. Since day one, he has been very accommodating and professional .Best dealership I have dealt with so far. No complaints! More

LTF - NewML350 This was my first purchase of a Mercedes-Benz. I am a previous Lexus owner for years. Made the switch primarily because after talking to Mike Mondes This was my first purchase of a Mercedes-Benz. I am a previous Lexus owner for years. Made the switch primarily because after talking to Mike Mondesi in Sales, and taking a test drive, it just made sense to consider the Benz. He was able to answer all my questions, and now, after driving the car for a couple months, honestly, he was right about everything he said. He was so patient with me AND all my questions. I ordered my car, after it arrived (ML350) he explained a lot of the "bells and whistles" and then set me up with a very nice girl named Christina that was a real jewel in the "bells & whistles" and really helped me thru all the new technology(bells & whistles) before I left the dealership. I also had a encounter with a very helpful gentleman in service Josh Singer, who came to my rescue (after calling service) my husband and I were driving out of town this past weekend, and a rock from an 18 wheeler hit my windshield, a crack that by the end of our trip had developed into about 12 inches long. I am very pleased with the way I have been treated and the level of professionalism that has been displayed up to now. More

trade In My experience with Maxine and Mel was great. I told them what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) T My experience with Maxine and Mel was great. I told them what I was looking for in a new car and what I wanted on it. ( color, interior, lights etc) They found it for me. After which Maxine helped me decide whether to buy or lease. She explained all my options. They spent time with me showing me all the new features and best of all, they registered the car for me. I can't say enough good things about them. They made my car buying experience so easy and positive. It's the third car I have purchased with their help and I highly recommend them to all my friends. More

Incompetent and useless adviser. Josh Sutton told me on 4/2/13 that the 6 month used Merc E63 I had just bought had 3 extra service prepaid visits on it. I used one for the visit. H Josh Sutton told me on 4/2/13 that the 6 month used Merc E63 I had just bought had 3 extra service prepaid visits on it. I used one for the visit. He had been an idiot on another occasion so I was feeling better about the whole situation. Today, when I wanted to use the last prepaid service(s) I was in Phoenix. The service adviser showed me how wrong Josh is/was. She looked at the screen for less than a minute. Turns out Josh was wrong, and when we called him to verify this, he blamed this on the service manager @FletcherJones. I called the service manager, Rick, who confirmed that Josh made the mistake and somehow couldn't admit to the mistake, leaving me believing in being able to use the prepaid services. More