Fletcher Jones Imports

I have been a loyal Fletcher Jones MB customer for almost 10 years now. From the moment you walk thru the doors, this dealership represents a "FAMILY"...! I am part of the family. My friend/ salesman, Rex B 10 years now. From the moment you walk thru the doors, this dealership represents a "FAMILY"...! I am part of the family. My friend/ salesman, Rex Babin is the most kindest and sincere salesman you could EVER ask for. Maxine in Financing....what can I say...LOVE HER...Nancy Hana in warranty...a dollie. Azelea Acosta...an asset to this company and sweet tooooo!....Brianna Gross in the loaner dept....always there when you need help, I have had my share of troubles over the years and she has always been there with a smile and a loaner key in her hand...Now the bestest for lastest....Dave Fast...Honest, kind, fair...and most of all reliable. I have never pulled in and have him not smile and take care of all my needs...a true friend in the car industry.There is a commercial that uses the line..." when your here you're family" well it is certainly the same way here in Las Vegas @ Fletcher Jones...I am blessed...THANKS !!! Gary Adamski More

From the GM Steve Kaplan to Dave Fast in service to Brianna Gross in the loaner car department this dealership exemplifies "quality service". Led by Steve (GM) his no nonsense straight talking ways ar Brianna Gross in the loaner car department this dealership exemplifies "quality service". Led by Steve (GM) his no nonsense straight talking ways are always appreciated and certainly a refreshing trait when it comes to purchasing a vehicle. When the time comes for service, Dave Fast is always helpful, respectful of your time and hard working. Brianna in the loaner car department consistently has perfectly clean and well maintained loaners. I can't express how fabulous the service and experience is at this dealership. I highly recommend both the dealership and more specifically employees such as aforementioned who make trips to Mercedes an actually pleasant experience. More

I purchased my ML320 IN 2003.I have had all service on this suv.preformed at your dealership.The service department is great.Mr.fast is a pleasure to deal with,and my car runs and,looks great,thanks to hi this suv.preformed at your dealership.The service department is great.Mr.fast is a pleasure to deal with,and my car runs and,looks great,thanks to him.Last week Ihad my car in for service(oil change and,brakes).The parts dept.had to order the back pads,as they were not in stock.Dave informed me that this would take a few days,and there were not any loaner cars at this time.we walked over to maxine`s office and,I had a loaner in about 5 minutes.This is just an example of every time I have visited your dealership.Dave and Maxine are valuable assets to your company.I would not hesitate to recommend Fletcher Jones Imports to anyone.Because of Dave and,Maxine treating me like family,I look forward to dealing with your dealership for many years to come. More

I have purchased/leased 6 vehicles in the last 4 years from this dealership and I will not go anywhere else. The dealership and staff are extremely professional, kind and attentive to my needs, and treat from this dealership and I will not go anywhere else. The dealership and staff are extremely professional, kind and attentive to my needs, and treat me like family. Even after I have completed the purchase, they are extremely responsive to requests for assistance and the service has been impecable. The dealership is top notch in every way and the primary reason that I buy Mercedes. More

Maxine brought back my faith in Fletcher Jones. I was ready to switch over to Beverly Hills Mercedes for an S550, but her excellent customer service and genuine care for me as a client kept me there.I ha ready to switch over to Beverly Hills Mercedes for an S550, but her excellent customer service and genuine care for me as a client kept me there.I have owned many high end vehicles, but this was my best car buying experience overall! More

to whom it may concern, I have dealt with fletcher to whom it may concern, I have dealt with fletcher jones imports since 1990. during that time i have interacted with all departments parts servic to whom it may concern, I have dealt with fletcher jones imports since 1990. during that time i have interacted with all departments parts service and sales. I have bought cars,service and special order parts and at all times professionalism, courtesy, integrity. were experienced. Although during my relationship with fletcher jones all transactions were done professionally. It is one of the few places were i still feel comfortable doing business on a handshake basis. There word is still good! i've recommended numerous friends to fletcher jones imports and have never had anything but high praise and thanks from them about there experience. Thanks More

This is the best and most professional dealership in town! Davi took personal responsibility in making sure everything was to my specifications and the manager Tom also made sure I was completely satisf town! Davi took personal responsibility in making sure everything was to my specifications and the manager Tom also made sure I was completely satisfied with my new car before I left. I have been to other so called "luxury" dealerships and none compare to this one's look, feel and overall customer service. This is the 3rd car I have purchased from this dealership and not only do they take great care of you during the sales process; their service department is friendly as well and the quality of work is great. More

The best MB dealership on the planet! They know how to treat you right and build great loyalty! From the moment you drive into the dealership, to walking into the showroom- you know you've arrived somewh treat you right and build great loyalty! From the moment you drive into the dealership, to walking into the showroom- you know you've arrived somewhere very special. An inventory of nearly every model offered, clearly exceeds that of not only MB dealerships, but other brands, as well!!! Thus the reason for having purchased over 30 MB vehicles in my life and all my vehicles at Fletcher Jones, since moving to Las Vegas in 1999! More

I believe in relationships which is what I have found at FJ Imports. Working with Maxine Linihan is always a treat! Her "can do" attitude and commitment to the client NEVER STOPS. My wife and I purchased FJ Imports. Working with Maxine Linihan is always a treat! Her "can do" attitude and commitment to the client NEVER STOPS. My wife and I purchased a S550, S65 AMG and a GL550 from FJ Imports and figured it was time to try a Bentley. Just before I was about to close the deal my wife said, "you should call Max and see what she has." Twenty four hours later I was the proud owner of a 2011 Arctic White G55K AMG. You are probably wondering why? The reason is because Ms. Linihan and the FJ Imports Team know how to treat customers. Maxine covers a car deal like no other and the service is just as good today as the first day I met her! The experience continues on with their Service Department. Mr. Ryan Cross knows how to make the client special. It doesn't matter if you are adding a high end upgrade or having your oil changed, he always keeps his eye on the ball. I want to say Thank You to Maxine Linihan and the FJ Imports Family for making my family a part of their family! Peace and Love, Ron More

I have been a happy Mercedes owner for over 8 years, mainly due to the wonderful service I receive when my car is in the shop. I am always treated with respect, and they accommodate my schedule as much mainly due to the wonderful service I receive when my car is in the shop. I am always treated with respect, and they accommodate my schedule as much as possible. My service advisor, Chris Zoltowski, always greets me with a smile and keeps me informed of the progress of my vehicle and any problems that have arisen. Doug Wolf has worked on my car throughout the years and I've always left happy from the service he performs. Thanks, Fletcher Jones, for employing such wonderful people. I know I'm in good hands! More