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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

November 16, 2021

First time in this dealership and I am satisfied. Keep up the excellent customer support ! More

by Loka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Nov 17, 2021 -

Fletcher Jones Imports responded

Hi Loka, Thank you for taking the time to come in! We're so glad you had an amazing experience. We look forward to assisting you again. Best, Your friends and family at Fletcher Jones Imports

November 16, 2021

Dennis Eich is the best!! He always is professional, courteous, knowledgeable and helpful! I always rely on him to get exceptional service! Thanks!! More

by Heartbroken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Nov 17, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for coming in and working with Dennis. We're so thrilled to hear of your amazing experience. We aim to be the best, for the best! We look forward to serving you again in the future. Regards, Your friends and family at Fletcher Jones Imports

November 16, 2021

Dave from Service department is awesome. He will go extra mile to make sure his customers is being taken care of! I’m one happy customer for sure. More

by Dakkilaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Nov 17, 2021 -

Fletcher Jones Imports responded

Hello Dakkilaw, Thank you for coming in! We're so happy your experience with Dave went well, we always aim to give our guests the best service. We look forward to having you back! Best, Your friends and family at Fletcher Jones Imports

November 13, 2021

David Miller was excellent, took care of my issue with professionalism. Had me in & out More

by Rickspielberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello Rick, Thank you for coming in! We're so glad to hear your visit with David went well. We are excited to serve you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 13, 2021

Dave Miller always goes above and beyond - and pays attention to details. Always makes you feel welcome More

by Vdelcampo21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and taking the time to work with Dave. We're so glad you had such a great experience and felt welcomed. We want you to always feel at home with us to make every visit as amazing as it can be. Best, Your friends and family at Fletcher Jones Imports

November 13, 2021

Fletcher Jones Imports never fails to impress! The very best Mercedes Dealership on the Planet!! More

by bill60521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Newton, LaRoyne Brown
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Nov 15, 2021 -

Fletcher Jones Imports responded

Hello Bill! Thank you so much for coming in and working with us! We're so glad to hear that you had a wonderful experience. We look forward to having you again! King regards, Your friends and family at Fletcher Jones Imports

November 13, 2021

Very prompt very nice call you back didn’t treat me like a number or like I was bothering them like my Rep treated me the day I called to make the appointment More

by Patricia
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Danielle Kerley
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello Patricia, Thank you for coming in and taking the time to work with us. We're so glad to hear your experience went well. We always treat our guests with kindness and honesty so we can make every experience as best as it can be. We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

The pick up and delivery service is terrific. Just what I needed for my busy schedule! More

by Jeany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren, Dave Miller
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hello Jeany, We're so glad to hear that your pick up and delivery went smoothly! We love being able to accommodate our guests when they're as busy as you are! We look forward to serving you again. All the best, Your friends and family at Fletcher Jones Imports

November 12, 2021

John, our we service advisor was very knowledgeable and friendly. He also kept us informed i throughout the process. More

by Elkhippo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Clough
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hi ElkHippo, Thank you for coming in for service. We're so glad your time with John went well and that he kept you updated the whole time. We love for our guests to always be in the know so no one is ever left with questions unanswered. We look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Excellent service from greeter at the street to service advisor to loaner car representative to check out. All 4 people I was serviced by it was amazing. More

by Msdezgnr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mondesi, Dave Miller, Danielle Kerley
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to come in and work with us. We're so pleased to hear that the whole experience was very well and that we were able to accommodate your needs! We are glad that Mike, Danielle and Dave were on top of it and made your visit exceptional. We look forward to having you in again. Best, Your friends and family at Fletcher Jones Imports

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