Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
Contact Dealership
View Awards

7300 West Sahara Avenue

Las Vegas, NV

89117

Directions

By Type

Showing 2,100 reviews

October 21, 2021

Josh Keep me updated was efficient and made callbacks He was polite and very friendly More

by Ranjones1921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Oct 21, 2021 -

Fletcher Jones Imports responded

Hi Ranjones1921, Thank you for the opportunity to serve you! It's wonderful hearing that Josh went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to xxx along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

October 21, 2021

LeRon my advisor was great the part needed wa in before the time and car was fixed More

by Arcadiabent3
Recommend Dealer
Yes
Employees Worked With
LeRon
Report | Print
Oct 21, 2021 -

Fletcher Jones Imports responded

Hi Arcadiabent3, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that LeRon delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business and we're looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 20, 2021

Dave Miller was my service representative. He was very attentive and maintained constant communication with updates on the progress of my vehicle. The service work was done on time and on budget. I woul More

by larochr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 20, 2021 -

Fletcher Jones Imports responded

Hi Larochr1, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Dave Miller and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that Dave went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. Our team is looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 20, 2021

The process was seamless. I appreciate the fast courtesy van services and the complimentary car wash More

by cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Oct 21, 2021 -

Fletcher Jones Imports responded

Hi CC, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Providing a courtesy car wash is one of the many perks we offer to our guests. We're looking forward to seeing you again at your next scheduled interval. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 20, 2021

The dealership is exceptional. The service personal ensures that your needs for your vehicle is completely taken care of. More

by Klena070115@cox.net
Customer Service
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley, John Clough
Report | Print
Oct 21, 2021 -

Fletcher Jones Imports responded

Hi Klena070115@cox.net, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that our team delivered an exceptional service experience. Thank you for allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Fletcher Jones Imports

October 20, 2021

Dedicated sprinter service center is excellent. Easy to schedule appointments and they do great work. Cal is top notch. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal
Report | Print
Oct 20, 2021 -

Fletcher Jones Imports responded

Hello Jason, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Imports

October 19, 2021

Fast service, reliable and very professional & personable. My car feels like when I just bought. Danielle Kerley is always a pleasure to see and always helps to take care of my needs. This is the More

by Jon I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the ones who worked and cleaned my car!, Danielle Kerley
Report | Print
Oct 19, 2021 -

Fletcher Jones Imports responded

Hello Jon I, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Danielle Kelley. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Imports

October 17, 2021

Dennis Eich is such a great pleasure to deal with. The loaner car was fine also. Thank you More

by Elyssabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Oct 18, 2021 -

Fletcher Jones Imports responded

Hi Elyssabeth, It's really rewarding hearing that Dennis Eich assisted with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Providing a loaner vehicle is one of the many perks we offer to our guests. We're looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 16, 2021

Very professional staff as always, good discount! Everything completed as promised with great documentation. Always a pleasure when dealing with Fletcher Jones More

by Roncon35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Oct 16, 2021 -

Roncon35 responded

We always feel like we are leaving our vehicle in good hands, with nothing short of the best service possible. We have never been disappointed and always charged a fair price. Just another reason why we have been customers since 2004!

Oct 16, 2021 -

Roncon35 responded

We always feel like we are leaving our vehicle in good hands, with nothing short of the best service possible. We have never been disappointed and always charged a fair price. Just another reason why we have been customers since 2004!

Oct 16, 2021 -

Fletcher Jones Imports responded

Hello Roncon35, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful for your business. Thank you for the opportunity to serve you! We're looking forward to working with you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 16, 2021

Excellent customer service from Laroyne and the service team as always. Fletcher Jones is the best. More

by Jeff-hargrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Oct 16, 2021 -

Fletcher Jones Imports responded

Hello Jeff-Hargrove, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with LaRoyne and appreciate you complimenting our level of professionalism. Thank you for allowing LaRoyne the privilege to earn your business and attend to your service needs! Our team is looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Imports

1
...
26
27
28
...
210