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Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

October 12, 2021

Chelsy and Alex are definitely the best. We have purchased cars from other dealers. And this by far was the best experience. We will be a returning customer for sure. We will refer anyone looking More

by looneyinidaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsy Winter-Carter, Alex Valenzuela
Oct 12, 2021 -

Fletcher Jones Imports responded

Hi looneyinidaho, Congratulations on your gorgeous purchase! The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Chelsy and Alex have always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We'll be sure to relay over the kind words expressed on your behalf. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It was our pleasure to help you get to know every aspect of your vehicle. Our team is grateful for your business and recommendations and look forward to working with you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Imports

October 12, 2021

Service is excellent as always. There’s never a problem when I go to Fletcher Jones Mercedes on Sahara. More

by Cbaskerville25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Oct 12, 2021 -

Fletcher Jones Imports responded

Hi Cbaskerville25, Thank you for allowing Sahara the privilege to earn your business and attend to your service needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 12, 2021

Very organized, all staff very friendly and helpful. Especially the person driving the valet pick up truck and Dave Miller. More

by mupshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person driving valet flatbed, Dave Miller
Oct 12, 2021 -

Fletcher Jones Imports responded

Hi Mupshell, Thank you so much for your awesome review and 5-stars rating! It's amazing hearing that Dave Miller went above and beyond with getting your vehicle repaired and returned to you all within a timely manner. Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

October 12, 2021

I have been totally please with ownership of this vehicle and the way the dealership has responded to my inquiries. More

by Gjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Oct 13, 2021 -

Fletcher Jones Imports responded

Hello Gjames, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

October 11, 2021

Thank you Victoria Hamza for your excellent Service!Surpassed my Expectations and Customer Service provided More

by DeniseR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Hamza, John Clough, Alexander Adibi, Michael Nedelcu
Oct 11, 2021 -

Fletcher Jones Imports responded

Hi Denise R, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Victoria Hamza and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 10, 2021

Easy and effortless to get my car serviced. Jolene was great! This dealership continually provides exemplary customer service. They are informative, efficient and courteous. Their professionalism and de More

by hldemasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Jolene Jimerson
Oct 11, 2021 -

Fletcher Jones Imports responded

Hi Hldemasi, Thank you for allowing Jolene the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

October 09, 2021

Service advisor Dennis Eich always exceed expectations. Highly recommend him for employee of the month/year More

by gtmontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Oct 11, 2021 -

Fletcher Jones Imports responded

Hi Gtmontoya, It's really rewarding hearing that Dennis Eich was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to pass along the kind words expressed on your behalf. Our team of associates are looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Fletcher Jones Imports

October 09, 2021

excellent service as always dave. is awesome..they offered a driver as a courtesy service.while my car was being repaired with a new battery More

by becca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Oct 09, 2021 -

Fletcher Jones Imports responded

Hi Becca, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you back. All the Best, Your Friends and Family at Fletcher Jones Imports

October 09, 2021

Nice Place, well run and really liked the free ride service! the Customer area was nice and clean. More

by wayne7409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Oct 11, 2021 -

Fletcher Jones Imports responded

Hello Wayne, Thank you for being a valued part of our Fletcher Jones family! Your kind comments about our service team show our dedication in providing world-class Mercedes-Benz Service experiences! Looking forward to your next scheduled service visit with us! Best, Kimberlee Camargo Reputation and Brand Ambassador

October 08, 2021

Service was great from beginning to finish. Coming from a different area I was hesitant but everything was great! More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Oct 08, 2021 -

Fletcher Jones Imports responded

Hello Jose, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Imports

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