Fletcher Jones Imports

Service department is always on point. The customer service is great and they explain everything to me in detail so I leave confident. Do reserve a loaner car in advance because there’s The customer service is great and they explain everything to me in detail so I leave confident. Do reserve a loaner car in advance because there’s not always cars available. John Clough is a great service advisor thank you for helping with my warranty issues. More

I have used the service department for about 11 years with 4 different cars. Have never been disappointed, worn out one service rep during that time, I think he retired, now David Miller, my rep. , work with 4 different cars. Have never been disappointed, worn out one service rep during that time, I think he retired, now David Miller, my rep. , works with me, explains, answers questions and is very patient with a somewhat difficult customer, me :-). More

Dennis strives to do the right thing. He gave me a discount on service for my military service. Thank you He gave me a discount on service for my military service. Thank you More

Service writer excellent, timely repair and very reasonable cost, always kept me update regarding status. reasonable cost, always kept me update regarding status. More

Very clean and professional. All crew very helpful and patient. The purchase process was quick and smooth All crew very helpful and patient. The purchase process was quick and smooth More

FJI was great to work with. This was a remote purchase and FJI is 100% capable of handling these. From the paperwork, taking pictures of the car, scheduling a notary and shipp This was a remote purchase and FJI is 100% capable of handling these. From the paperwork, taking pictures of the car, scheduling a notary and shipping company, they handled it all. Communication was great and I felt comfortable with the purchase through the entire process. Also, the price was as advertised without any hidden fees or markups. Very nice! More

Excellent service and always personable, I would highly recommend her for a smooth and painless purchase experience! recommend her for a smooth and painless purchase experience! More

Alex was very helpful and did his best to make it possible for is to make a deal on a new car! Very understanding and very well at communicating with and staying in touch. I would definitely recommen possible for is to make a deal on a new car! Very understanding and very well at communicating with and staying in touch. I would definitely recommend working with Alex and referring friends and family to this dealership but mainly to him as he did the sale and did an amazing job! It wasn't like he was there to only do his job but seemed like he enjoyed his job and enjoyed socializing.. asking us about what we would like to do in life. Great experience! Thank you Alex! More

All I know is Alex did everything he could do to help us all out. We were there for two days trying to figure out on every way we all can on how are we gonna be able to bring the car home and have a new veh all out. We were there for two days trying to figure out on every way we all can on how are we gonna be able to bring the car home and have a new vehicle. We are very thankful for his patience, time, effort and service. More