Fletcher Jones Imports

Jason is always professional, attentive and is mindful of my time to ensure quality, quick work is completed! Any deviation from initial work expectations are explained in detail with multiple options for so my time to ensure quality, quick work is completed! Any deviation from initial work expectations are explained in detail with multiple options for solution provided and Jason has never miss represented himself or Fletcher ones, and that TRUST is critical in repeat business relationships. More

Jolene was extremely professional, returned my text immediately. She researched my my concerns, arranged to have my car serviced the next day. Very impressed. Thank you. immediately. She researched my my concerns, arranged to have my car serviced the next day. Very impressed. Thank you. More

Josh is an excellent service consultant. Very professional,listens to your concerns, easy to work with and always keeps me informed about whats going on with my car. professional,listens to your concerns, easy to work with and always keeps me informed about whats going on with my car. More

Steve Heinking, in the service department is outstanding, every single time!!! Also Mike Mondesi is the reason we own two Mercedes Benz. Both are a pleasure to deal with. every single time!!! Also Mike Mondesi is the reason we own two Mercedes Benz. Both are a pleasure to deal with. More

I JUST MOVED FROM LOS ANGELES TO LAS VEGAS, THIS IS THE FIRST TIME I TRIED THE SERVICE IN FLETCHER JONES JOHN CLOUGH IS SO HELPFULL IN SERVICE, PROFESSIONAL, FOR MY CAR GLC 300 AND S550 THANK YOU FIRST TIME I TRIED THE SERVICE IN FLETCHER JONES JOHN CLOUGH IS SO HELPFULL IN SERVICE, PROFESSIONAL, FOR MY CAR GLC 300 AND S550 THANK YOU More

We buy all our cars at this location ( Mike Mondesi ), have all mantaince performed at this location ( Dennis Eich ). Mainly due to the professionalism and courtesy of the personal named above we cannot g have all mantaince performed at this location ( Dennis Eich ). Mainly due to the professionalism and courtesy of the personal named above we cannot give anything less than five stars. More

The FJI Team works, on behalf om MB top to bottom in the organization. In particular to my service experience, in working through some scheduling confusion, my Service Rep Jolene worked to reconcile the con organization. In particular to my service experience, in working through some scheduling confusion, my Service Rep Jolene worked to reconcile the confusion and in the final analysis I got everything that I expected from FJI! Hats off to the leadership and the team that puts customers first! More

Awesome staff! Big shout out to Tyler! Tyler went above and beyond my expectations in the service he provided. Sonny was awesome, educated us on the extras that was provided for us including the right main and beyond my expectations in the service he provided. Sonny was awesome, educated us on the extras that was provided for us including the right maintenance care! Sincerely Waleska and Alex More

Mr. Dennis Eich is really a trustworthy advisor and easy to work with, professional and alway s keep me posted as to what is going on with my car. to work with, professional and alway s keep me posted as to what is going on with my car. More

I have been coming to Fletcher Jones on Sahara for 20 years. I always have great service. My new service advisor LaRoyne is no exception! He is always available by phone and if it goes to voicemail he re years. I always have great service. My new service advisor LaRoyne is no exception! He is always available by phone and if it goes to voicemail he returns my call PROMPTLY! Thats important with my busy schedule! He took the time to call me with updates on my repair and let me know the additional service items that were needed as well as items that were needed but could wait. He also sent me a quick email with everything he talked about at my fingertips that I could look over and keep for future reference. I especially like that LaRoyne has an upbeat positive personality! I also used the valet service and Cody was very professional upon pickup as well as drop off and was on time. He called with updates and estimates of arrival times and did a thorough inspection of the exterior of my vehicle before driving it to the dealership. As always, I chalk up another great experience with Fletcher Jones Imports on Sahara! More