Fletcher Jones Imports

Always friendly and excellent service. Dennis is always such a great help. Also wanted to mention the very convenient shuttle service. Makes life so easy! such a great help. Also wanted to mention the very convenient shuttle service. Makes life so easy! More

I had a slight hiccup with regard to my service appointment date. Seems like it was scheduled a week later than I had requested. The Service Director, based out of Newport beach, Ca, intervened, an appointment date. Seems like it was scheduled a week later than I had requested. The Service Director, based out of Newport beach, Ca, intervened, and although my preferred appointment date was not available, I did go in a week later. First class service from the greeter to the service writer, to the rental/loaner staff. My car was not only washed, it was fully detailed. I am nearing the end of my second lease through FJ Imports, and will be looking forward to #3. More

Jay Fields takes amazing care of us. From drop off to pick up our cars are always completed on time, they are washed and ready to go.. pick up our cars are always completed on time, they are washed and ready to go.. More

I love Fletcher Jones Imports. Kudos to Jolene Jimerson. Went about and beyond. Caring, keeps me informed of what is going on with my car! Went about and beyond. Caring, keeps me informed of what is going on with my car! More

Jason is always professional, attentive and is mindful of my time to ensure quality, quick work is completed! Any deviation from initial work expectations are explained in detail with multiple options for so my time to ensure quality, quick work is completed! Any deviation from initial work expectations are explained in detail with multiple options for solution provided and Jason has never miss represented himself or Fletcher ones, and that TRUST is critical in repeat business relationships. More

Steve Heinking, in the service department is outstanding, every single time!!! Also Mike Mondesi is the reason we own two Mercedes Benz. Both are a pleasure to deal with. every single time!!! Also Mike Mondesi is the reason we own two Mercedes Benz. Both are a pleasure to deal with. More

We buy all our cars at this location ( Mike Mondesi ), have all mantaince performed at this location ( Dennis Eich ). Mainly due to the professionalism and courtesy of the personal named above we cannot g have all mantaince performed at this location ( Dennis Eich ). Mainly due to the professionalism and courtesy of the personal named above we cannot give anything less than five stars. More

Jolene was extremely professional, returned my text immediately. She researched my my concerns, arranged to have my car serviced the next day. Very impressed. Thank you. immediately. She researched my my concerns, arranged to have my car serviced the next day. Very impressed. Thank you. More

I JUST MOVED FROM LOS ANGELES TO LAS VEGAS, THIS IS THE FIRST TIME I TRIED THE SERVICE IN FLETCHER JONES JOHN CLOUGH IS SO HELPFULL IN SERVICE, PROFESSIONAL, FOR MY CAR GLC 300 AND S550 THANK YOU FIRST TIME I TRIED THE SERVICE IN FLETCHER JONES JOHN CLOUGH IS SO HELPFULL IN SERVICE, PROFESSIONAL, FOR MY CAR GLC 300 AND S550 THANK YOU More

Josh is an excellent service consultant. Very professional,listens to your concerns, easy to work with and always keeps me informed about whats going on with my car. professional,listens to your concerns, easy to work with and always keeps me informed about whats going on with my car. More