Fletcher Jones Imports

Dennis and service folks are always easy to work with, professional and keep me posted as to what is going on with my car! My ONLY issue is that I have a hard time making online appointments with Denni professional and keep me posted as to what is going on with my car! My ONLY issue is that I have a hard time making online appointments with Dennis. His name doesn't appear in the list of options. You guys need to fix that. Dennis has been my service contact for a long time and I have no interest in changing, but I would like to be able to set appointments online. More

If you could have ten Dave Miller in your department, you will be exceptional. The gentleman is so professional and courteous. He also answers his phone and text right away. Mr. Miller recognized us as a mil will be exceptional. The gentleman is so professional and courteous. He also answers his phone and text right away. Mr. Miller recognized us as a military family and graciously gave us a military discount for the service. Thank you, Sir! More

The people were very courteous and friendly. The service was as expected and the price was what I expected. The car was nice and clean when I picked it up. was as expected and the price was what I expected. The car was nice and clean when I picked it up. More

Jolene is awesome! She always takes great care of me when any service is needed. Very professional and friendly. Always a smooth process. Thank you! any service is needed. Very professional and friendly. Always a smooth process. Thank you! More

LeRoyne was exceptional, world class service. The team at the loaner desk was outstanding as well. Highly recommend this customer service team. Thank you for a great experience. the loaner desk was outstanding as well. Highly recommend this customer service team. Thank you for a great experience. More

Absolutely exceptional!!! Thank you!! I love the staff and service at Fletcher Jones Mercedes. They have made a great impression on me and a customer for life!!! and service at Fletcher Jones Mercedes. They have made a great impression on me and a customer for life!!! More

Josh Sutton is the best! He's always there for me, gets the job done as quickly as possible and makes sure the charges don't break the bank. As long as I own Mercedes, Josh and FJ Imports has my business! the job done as quickly as possible and makes sure the charges don't break the bank. As long as I own Mercedes, Josh and FJ Imports has my business! More

Never had a bad experience at this dealership. They are friendly, courteous and always ready to help. But most of all they know the vehicles, so when I ask about a problem they know what it is and tell yo friendly, courteous and always ready to help. But most of all they know the vehicles, so when I ask about a problem they know what it is and tell you how it will be fixed and what the cost is. Or if you have a burnt our bulb they replace it immediately. Can't say enough about them they are one reason why I own and buy Mercedes-Benz. More

Dennis (service advisor) is a truly a pleasure to work with. He is a true asset to your brand. He always go over and beyond with. He is a true asset to your brand. He always go over and beyond More

LaRoyne Brown is the best service advisor. I have followed him from Volvo and Cadillac. I have bought cars from each of these dealers primarily because of the excellent service and friendship he pro followed him from Volvo and Cadillac. I have bought cars from each of these dealers primarily because of the excellent service and friendship he provides. More