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Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,100 reviews
September 03, 2020
LeRoyne was exceptional, world class service. The team at the loaner desk was outstanding as well. Highly recommend this customer service team. Thank you for a great experience. the loaner desk was outstanding as well. Highly recommend this customer service team. Thank you for a great experience. More
by robert.tuvell
Employees Worked With
Mike Mondesi
September 02, 2020
The service provider was courteous and came at the time promised. Additionally, they knew exactly what the issue was and was able to resolve the problem right away. promised. Additionally, they knew exactly what the issue was and was able to resolve the problem right away. More
by ltirona
Employees Worked With
Josh Sutton
September 02, 2020
Absolutely exceptional!!! Thank you!! I love the staff and service at Fletcher Jones Mercedes. They have made a great impression on me and a customer for life!!! and service at Fletcher Jones Mercedes. They have made a great impression on me and a customer for life!!! More
by Scarlett Quesnel
Employees Worked With
Sonny Lee, Cookie Ackley, Steve Montano
September 02, 2020
LaRoyne Brown is the best service advisor. I have followed him from Volvo and Cadillac. I have bought cars from each of these dealers primarily because of the excellent service and friendship he pro followed him from Volvo and Cadillac. I have bought cars from each of these dealers primarily because of the excellent service and friendship he provides. More
by georgelund
Employees Worked With
LaRoyne Brown
September 02, 2020
Josh Sutton is the best! He's always there for me, gets the job done as quickly as possible and makes sure the charges don't break the bank. As long as I own Mercedes, Josh and FJ Imports has my business! the job done as quickly as possible and makes sure the charges don't break the bank. As long as I own Mercedes, Josh and FJ Imports has my business! More
by ChristiS
Employees Worked With
Josh Sutton
September 02, 2020
Never had a bad experience at this dealership. They are friendly, courteous and always ready to help. But most of all they know the vehicles, so when I ask about a problem they know what it is and tell yo friendly, courteous and always ready to help. But most of all they know the vehicles, so when I ask about a problem they know what it is and tell you how it will be fixed and what the cost is. Or if you have a burnt our bulb they replace it immediately. Can't say enough about them they are one reason why I own and buy Mercedes-Benz. More
by happysuvowner
Employees Worked With
Dennis Eich
