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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.9
2,083 Reviews
Call Dealership (702) 364-2700
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,083 reviews

August 15, 2020

Service was fantastic. Laroyn and Rex were phenomenal. Super professional! Very attentive, followed through on all their commitments. The car is beautiful and I absolutely love it! More

by Martine
Recommend Dealer
Yes
Employees Worked With
Rex Babin, LaRoyne Brown
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Aug 15, 2020 -

Fletcher Jones Imports responded

Hi Martine, Thank you for taking the time to share your feedback and 5-stars rating. We are truly flattered to have your thoughtful compliments and recommendations. Glad to see that Laroyn and Rex were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts look forward to welcoming you back! Please feel free to reach out to us if there's anything else we could possibly be of assistance with. Take Care, Your Friends and Family at Fletcher Jones Imports

Helpful
August 14, 2020

Wonderful service and excellent ! The service is very well organized all the way and time to do the job was excellent. I was in at 07:30 and Dennis call me at 11:30 for a major servic More

by michaelfu888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Aug 15, 2020 -

Fletcher Jones Imports responded

Hi Michael, We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience with Dennis in our service department! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Providing a courtesy car wash is just one of the many perks we offer to our guests. Glad to hear that we were able to get your vehicle repaired and returned to you all within a promised time. We are grateful for your business and look forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with. Take Care, Your Friends and Family at Fletcher Jones Imports

Helpful
August 13, 2020

I’m always impressed with the exceptional service of Fletcher Jones Mercedes. From the service advisors to the valets, there is no weak link. Even the cashiers are friendly and bright. More

by The Lees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
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Aug 13, 2020 -

Fletcher Jones Imports responded

Hello, Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Imports is so pleased to have your 5 star rating and genuine feedback. Thanks for being a loyal guest! We look forward to serving you for many more years to come! Best, Your Friends and Family at Fletcher Jones Imports

Helpful
August 13, 2020

Wendell was awesome! It was my first time buying a car and he made it a great experience. I really appreciate his service and I got a great deal! More

by Ktpwhite2
Recommend Dealer
Yes
Employees Worked With
Wendel Andres
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Aug 13, 2020 -

Fletcher Jones Imports responded

Hello, The team at Fletcher Jones Imports appreciates the opportunity to work with you during your vehicle search and are grateful to have your raving review regarding your sales experience working with Wendel! We are thrilled to have been a part of your purchase experience on your 1st Mercedes! Enjoy! All the Best, Your Friends and Family at Fletcher Jones Imports

Helpful
August 12, 2020

Professional and courteous. Fast and complete service. Did not have to worry the virus and saw maintenance cleaning all areas. Car was clean and work done. Happy customer More

by Margie Semon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
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Aug 13, 2020 -

Fletcher Jones Imports responded

Hello Margie, Our team was pleased to read that you found our dealership to be the most professional! We take great pride in serving our guests well and we are grateful to have earned your business and wonderful recommendations for Danielle. We look forward to serving you for many years to come! Kind regards Kimberlee Camargo Reputation and Brand Loyalty Manager

Helpful
August 12, 2020

very accomdating She was very attentive to my needs and is looking out for my best interest. I will continue to work with for all of my cars in the future. More

by ajcpjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Aug 12, 2020 -

Fletcher Jones Imports responded

Hello, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your service with Jolene! We are grateful for your business and recommendations. All the Best, Your Friends and Family at Fletcher Jones Imports

Helpful
August 12, 2020

Everything was done in a timely manner.Jason my service Everything was done in a timely manner. Jason my service guy was awesome as always! Car was delivered to me clean And everyone was great More

by Jjhora
Recommend Dealer
Yes
Employees Worked With
Jason Cote
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Aug 12, 2020 -

Fletcher Jones Imports responded

Hello, Thank you for the 5 star rating and kind review regarding your experience with Jason! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! All the Best, Your Friends and Family at Fletcher Jones Imports

Helpful
August 12, 2020

Danielle is exceptional to work with and is on top Of all things and makes the process effortless and easy. Will be using Danielle and FJ in the future More

by pablo_gatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Aug 12, 2020 -

Fletcher Jones Imports responded

Hello, We are honored to receive your raving review and appreciate you complementing Danielle on her level of service. We are grateful to have earned your business and recommendations! Kind Regards, Your Friends and Family at Fletcher Jones Imports

Helpful
August 11, 2020

Dennis is very good at what he does. Dennis is great. Expensive but the great service makes me feel like it is a good value. Keep up the good work. Thank you again. More

by bryankyle
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 12, 2020 -

Fletcher Jones Imports responded

Hello Bryan, We are so pleased to hear about your recent service visit with Dennis! Thank you for your 5 star review! Our goal is to provide the best experience possible. We are grateful for your business and recommendations. Regards, Your Friends and Family at Fletcher Jones Imports

Helpful
August 11, 2020

John was very courteous and knowledgeable and made the service experience very easy and pleasant. The work was complete in a timely manner, the vehicle was cleaned and washed before delivery. More

by Kamran
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Aug 12, 2020 -

Fletcher Jones Imports responded

Hello Kamran, Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Imports is so pleased to have your 5 star rating and genuine feedback. Best, Your Friends and Family at Fletcher Jones Imports

Helpful
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