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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

August 19, 2020

Wendel was very helpful for me and my husband he did everything to help us we pulled away in our first e class Benz car 2017🤗 More

by Ms.beauty7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendel Andres
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Aug 21, 2020 -

Fletcher Jones Imports responded

Hello, Our team is excited that we were able to work together and get you & your husband into your first Mercedes-Benz E-Class! We truly appreciate your business and look forward to assisting you with all of your Mercedes-Benz needs. Thank you for your 5 star rating and wonderful recommendations for Wendel! Congratulations on your purchase!! Enjoy every mile! Best Wishes, Your Friends and Family at Fletcher Jones Imports

August 19, 2020

Really enjoyed my service person Jason and the woman Julian sold me two cars wonderful. Have been a owner of Mercedes Road 25 years love the brand, More

by esarno8007
Recommend Dealer
Yes
Employees Worked With
Jason Cote, Jillian Yanez
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Aug 21, 2020 -

Fletcher Jones Imports responded

Hello, Thank you for your 25 years of loyalty to the amazing Mercedes-Benz brand as well as allowing us the opportunity to serve you! Guest satisfaction is out top priority and the team at Fletcher Jones Imports appreciates your genuine compliments! We are truly grateful to have your 5 star rating and wonderful recommendations for both Jason and Julian! We look forward to welcoming you back! Best, Your Friends and Family at Fletcher Jones Imports

August 19, 2020

Wendel did an amazing job with helping me through my first car purchase. He broke down everything step by step and made sure i wasn’t lost or confused during the whole car buying process. Perfect examp More

by dmorataya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendel Andres
Report | Print
Aug 21, 2020 -

Fletcher Jones Imports responded

Hello, All of us at Fletcher Jones Motorcars appreciate the opportunity to be apart of your 1st vehicle purchase. We are grateful to have your raving review regarding your experience working with Wendel! Building lasting business relationships is paramount to us and we are thrilled to know of the confidence and knowledge you gained while working with him! The team at Fletcher Jones Imports is ecstatic to have you as part of our Fletcher Jones family & hope to continue your excitement throughout your ownership experience in Service and every interaction you have with us. Congratulations on the purchase of you 1st Mercedes-Benz! Enjoy! Best, Your Friends and Family at Fletcher Jones Imports

August 17, 2020

Great customer service, very polite and professional advisor, service completed on time, car clean. The service advisor kept me updated on progress, just a good experience all around ! The s More

by Phendry
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Aug 17, 2020 -

Fletcher Jones Imports responded

Hello, Thank you for your 5 star rating & review! Our team was pleased to read that you found our dealership to be the most polite & professional! We look forward to serving you for many years to come! Best, Your Friends and Family at Fletcher Jones Imports

August 16, 2020

Jason Cote was very helpful I’m satisfied with the service. They pick up the car and drop off with no problem it so convenient. More

by jjj96
Recommend Dealer
Yes
Employees Worked With
Jason Cote
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Aug 17, 2020 -

Fletcher Jones Imports responded

Hello, Thank you for allowing us the opportunity to serve you! It is wonderful to know the valet service was a great complement in attending to your service needs! We are grateful to have earned your business and wonderful recommendations for Jason! Kind Regards, Your Friends and Family at Fletcher Jones Imports

August 16, 2020

I have been dealing with Fletcher Jones since 2008 and have bought two cars there. I bought an E 550 in 2008 and an E 450 in 2018. Although I dealt with different salesmen, service advisors and other staf More

by Mary Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, car wash staff, Maurice, Mark( van driver), and many others whose names I can not recall at this time. , Ivan Hoff, Kamron Garrett, LaRoyne Brown
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Aug 17, 2020 -

Fletcher Jones Imports responded

Hello Maryann, Thank you for being a loyal guest and allowing Fletcher Jones Imports to attend to both your Sales and service needs. It is wonderful to know of the many people who have contributed to ensuring both you and your vehicle are provided excellent service and care. We appreciate you taking the time to share your feedback and recognizing LaRoyne! Please feel welcome to contact us anytime. All the Best, Your Friends and Family at Fletcher Jones Imports

Aug 22, 2020 -

Mary Ann responded

I do not know what happened to the friendliness rating because the entire staff with whom I've had contact is definitely friendly.

August 15, 2020

Wendel made my first experience buying a car feel really simple and easy. I left feeling confident and happy with my purchase and didn’t feel pressured into anything! Thank you! More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Wendel Andres
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Aug 15, 2020 -

Fletcher Jones Imports responded

Hi Jessica, Congratulations on your new Mercedes-Benz purchase! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to read that Wendel was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many more years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Imports

August 15, 2020

Service was fantastic. Laroyn and Rex were phenomenal. Super professional! Very attentive, followed through on all their commitments. The car is beautiful and I absolutely love it! More

by Martine
Recommend Dealer
Yes
Employees Worked With
Rex Babin, LaRoyne Brown
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Aug 15, 2020 -

Fletcher Jones Imports responded

Hi Martine, Thank you for taking the time to share your feedback and 5-stars rating. We are truly flattered to have your thoughtful compliments and recommendations. Glad to see that Laroyn and Rex were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts look forward to welcoming you back! Please feel free to reach out to us if there's anything else we could possibly be of assistance with. Take Care, Your Friends and Family at Fletcher Jones Imports

August 14, 2020

Wonderful service and excellent ! The service is very well organized all the way and time to do the job was excellent. I was in at 07:30 and Dennis call me at 11:30 for a major servic More

by michaelfu888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
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Aug 15, 2020 -

Fletcher Jones Imports responded

Hi Michael, We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience with Dennis in our service department! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Providing a courtesy car wash is just one of the many perks we offer to our guests. Glad to hear that we were able to get your vehicle repaired and returned to you all within a promised time. We are grateful for your business and look forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with. Take Care, Your Friends and Family at Fletcher Jones Imports

August 13, 2020

Professional and courteous. Fast and complete service. Did not have to worry the virus and saw maintenance cleaning all areas. Car was clean and work done. Happy customer More

by Margie Semon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Aug 13, 2020 -

Fletcher Jones Imports responded

Hello Margie, Our team was pleased to read that you found our dealership to be the most professional! We take great pride in serving our guests well and we are grateful to have earned your business and wonderful recommendations for Danielle. We look forward to serving you for many years to come! Kind regards Kimberlee Camargo Reputation and Brand Loyalty Manager

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