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Fletcher Jones Motorcars
Newport Beach, CA
2,430 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, ...
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Today:Open today 7:00 AM - 8:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,430 reviews
August 28, 2018
Difference is undeniable I have bought my CLS 550 at the Newport Fletcher jones but one but I decided to go to the Ontario fletcher jones to get serviced since it was closer t I have bought my CLS 550 at the Newport Fletcher jones but one but I decided to go to the Ontario fletcher jones to get serviced since it was closer to my house. After the service my car felt wobbly and the gear shifts were off. I contacted my regular service advisor Katelyn and she told em to bring it to Newport and get it serviced there. After she serviced it my car felt brand new. I definitely would recommend her to everyone I know and will never go back to Ontario or anywhere else to service my car. Thank you Katelyn! More
by Suryasputra
Employees Worked With
Katelyn Truong
August 26, 2018
FJM is a pleasure to deal with and I appreciate it! The experiences I have had with FJM NB has been nothing short of excellent. I only hope it continues as sometimes service fails after a purchase is m The experiences I have had with FJM NB has been nothing short of excellent. I only hope it continues as sometimes service fails after a purchase is made. More
by Lola
Employees Worked With
Justin Ringel
August 26, 2018
First car for our son We purchased our 8th Mercedes from Team James Sullivan on Saturday. We ordered a 2019 GLC 300 4Matic for our son & when we saw it, it exceeded our exp We purchased our 8th Mercedes from Team James Sullivan on Saturday. We ordered a 2019 GLC 300 4Matic for our son & when we saw it, it exceeded our expectations. I highly recommend James & Brian to anyone interested in buying a Mercedes Benz. More
by First Mercedes 2019
Employees Worked With
James Sullivan, Deby Galman, Brian Taber
August 25, 2018
Service Review Mr. Irvani was very helpful, professional, and overall made my experience at the dealership very positive. I look forward to the next time I visit the Mr. Irvani was very helpful, professional, and overall made my experience at the dealership very positive. I look forward to the next time I visit the dealership and will be sure to make my future appointments with Mr. Irvani. More
by Kathyhernandez18
Employees Worked With
Tony Irvani
August 25, 2018
All the men were truly accommodating. John Baskins is my ideal salesman! Knowledgable of product, patient, listened to my needs and overall a very nice person. You should be proud he is pa John Baskins is my ideal salesman! Knowledgable of product, patient, listened to my needs and overall a very nice person. You should be proud he is part of the Fletcher Jones family. More
by Content
Employees Worked With
Allen for tutorial, do no know the last name, Rob Draper, Rick O'Bryan, Paul Brown, John Baskin, Jean Youkhaneh
August 25, 2018
Great experience Fletcher Jones Mercedes Benz provided a fast, simple, and courteous process. We have been a customer for about 10 years and look forward to many more Fletcher Jones Mercedes Benz provided a fast, simple, and courteous process. We have been a customer for about 10 years and look forward to many more. More
by wrgavin
Employees Worked With
Ihab Eldumiate, Mike Govan
August 24, 2018
Great job Everything fixed like I asked for and returned on time. Several noises, rattled and squeaks all resolved like new. Rental was very nice, no delays. Everything fixed like I asked for and returned on time. Several noises, rattled and squeaks all resolved like new. Rental was very nice, no delays. More
by Nkgmdmb
Employees Worked With
Mike Asher
August 23, 2018
Alex Livadas is the best!! I’m on my 3rd S-Class lease with Alex Livadas. Alex always makes sure to provide the best experience! I’m so happy he was able to find my Ruby S560 a I’m on my 3rd S-Class lease with Alex Livadas. Alex always makes sure to provide the best experience! I’m so happy he was able to find my Ruby S560 and options as requested. I love my S-Class. We keep coming back to see Alex and the VIP service he provides! Thank you Alex More
by MJorgensen
Employees Worked With
Alex Livadas, Shadi Moghadam
August 22, 2018
Battery problem in Mercedes CLS550 I called Fletcher Jones Mercedes Benz service and immediately a service technician was dispatched where my car was parked and fixed the problem. I con I called Fletcher Jones Mercedes Benz service and immediately a service technician was dispatched where my car was parked and fixed the problem. I congratulate Fletcher Jones for a job well done and excellent customer service quality. More
by Basilios
Employees Worked With
Andres Segura, Alan Bell
August 20, 2018
Excellent Laura was great. She was willing to work with my busy work schedule and helped with the rental. Great Job Laura. Dean is always available for q Laura was great. She was willing to work with my busy work schedule and helped with the rental. Great Job Laura. Dean is always available for questions and to help with any problems. He is responsive even if he is on vacation. First rate. More
by Dvschales
Employees Worked With
Dean Pontikos, Laura Orr
