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Fletcher Jones Motorcars
Newport Beach, CA
2,434 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,434 reviews
June 16, 2023
Outstanding service during my recent Mercedes purchase. Efficient, knowledgeable and courteous service. Despite not being my local Mercedes dealer, all future purchases will be at Fletcher Jones Newport Efficient, knowledgeable and courteous service. Despite not being my local Mercedes dealer, all future purchases will be at Fletcher Jones Newport Beach. Great inventory and willingness to secure for you any vehicle with your preferred spec. More
by stephen.vella
Employees Worked With
Joshua Evans, Payden Evans, Ramsay Jerome
June 01, 2023
Yesterday we were thrilled to purchase our fifth car/SUV from FJ: a new 2024 GLE 450. And for the 3rd time were helped by the amazing Team of Alex Livadas, Pon Shen and Trevor Wightman. We are always treate from FJ: a new 2024 GLE 450. And for the 3rd time were helped by the amazing Team of Alex Livadas, Pon Shen and Trevor Wightman. We are always treated well, professionally and Alex is always patient with our concerns. We are thrilled with our new GLE! Thank you! More
by Angelita
Employees Worked With
Pon Shen, Trevor Wightman, Alex Livadas
May 25, 2023
The entire team that assisted me was very professional and attentive. By far the best experience that I have had at a car dealership. Very impressive. and attentive. By far the best experience that I have had at a car dealership. Very impressive. More
by mckenziejeremy74
Employees Worked With
Jin Choi, John Halaka, Payden Evans, Jason Hardin
May 23, 2023
Anthony, Maher and Payden - You guys are amazing. .. very professional and friendly. Overall great experience at Fletcher Jones .. very professional and friendly. Overall great experience at Fletcher Jones More
by Vijay Nikam
Employees Worked With
Anthony Caruso, Payden Evans, Shawn Kasai, Maher El Ghebn
May 21, 2023
Dean was great! Very knowledgeable and accommodating as we had to leave for a couple of hours in the middle of the transaction to feed our puppies. Would recommend D Very knowledgeable and accommodating as we had to leave for a couple of hours in the middle of the transaction to feed our puppies. Would recommend Dean to everyone I know. More
by JD
Employees Worked With
Dean Pontikos, Christine Nolden, Ramsay Jerome
May 21, 2023
Max and Ynaz were so very professional (and nice) that it was actually a pleasure to spend time with them while buying/leasing the EQS580. We walked away very satisfied and happy from the whole experience. was actually a pleasure to spend time with them while buying/leasing the EQS580. We walked away very satisfied and happy from the whole experience. More
by highflyr44
Employees Worked With
Ynaz, 5 stars, Rick O'Bryan, Max Tohidian
