Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great job Everything fixed like I asked for and returned on time. Several noises, rattled and squeaks all resolved like new. Rental was very nice, no delays. Everything fixed like I asked for and returned on time. Several noises, rattled and squeaks all resolved like new. Rental was very nice, no delays. More
Alex Livadas is the best!! I’m on my 3rd S-Class lease with Alex Livadas. Alex always makes sure to provide the best experience! I’m so happy he was able to find my Ruby S560 a I’m on my 3rd S-Class lease with Alex Livadas. Alex always makes sure to provide the best experience! I’m so happy he was able to find my Ruby S560 and options as requested. I love my S-Class. We keep coming back to see Alex and the VIP service he provides! Thank you Alex More
Battery problem in Mercedes CLS550 I called Fletcher Jones Mercedes Benz service and immediately a service technician was dispatched where my car was parked and fixed the problem. I con I called Fletcher Jones Mercedes Benz service and immediately a service technician was dispatched where my car was parked and fixed the problem. I congratulate Fletcher Jones for a job well done and excellent customer service quality. More
Excellent Laura was great. She was willing to work with my busy work schedule and helped with the rental. Great Job Laura. Dean is always available for q Laura was great. She was willing to work with my busy work schedule and helped with the rental. Great Job Laura. Dean is always available for questions and to help with any problems. He is responsive even if he is on vacation. First rate. More
Proven Resource! Having the right service writer to assist you makes all the difference in realizing the right outcome in the servicing of my vintage SL500. Jon Derby Having the right service writer to assist you makes all the difference in realizing the right outcome in the servicing of my vintage SL500. Jon Derbyshire and his knowledge and tips to keep my SL 500 running is what keeps me coming back to FJM! More
Great experience at FJ From the initial contact to the actual appointment to test drive and arrive at a acceptable lease price this has been a truly enjoyable experience. E From the initial contact to the actual appointment to test drive and arrive at a acceptable lease price this has been a truly enjoyable experience. Everyone I dealt with was helpful and professional in all respects. I dealt primarily with Blake this time since Daniel was on vacation. Blake handled every aspect of the deal with amazing professionalism and he seemed genuinely interested in my being completely satisfied with this experience. Sammy was the closer and we reached a mutually agreeable conclusion and again very professional and appeared grateful for my business. This is my 4th E class and I had two GLK's previously. All but one of those vehicle from FJ. I always feel welcome and appreciated when I am there. Thank you. I love this vehicle. More
The Gulo brothers and Nick DiNapoli are the only way to go!! I leased a vehicle 2 years ago. The Gulo brothers and Nick were the team of people I worked with. Because of their outstanding level of customer care I leased a vehicle 2 years ago. The Gulo brothers and Nick were the team of people I worked with. Because of their outstanding level of customer care attention to my needs I will not buy or lease another vehicle from anyone else. I leased another vehicle yesterday and had the same experience I had two years ago. They all go above and beyond what I have ever experienced when buying a car. It is a joy to work with them. They really listen to what I need and have put me in the best car for my needs twice. I don’t live in the area but I won’t buy or lease from anyone else. They are totally worth the drive!! The car I leased two years ago was for my daughter. They treat both of us like their own family. Instead of dreading dealing with a salesperson my daughter and I always look forward to seeing the guys! They have provided by far the best car leasing/ buying experience I have ever received every time. I cannot day enough good things about them! I always recommend them to family and friends! Thanks guys for yet another amazing experience! More
Great Ray Schroder is a very professional , respectful and extremely helpful. Service was good the car was ready in time and fixed All the stuff very help Ray Schroder is a very professional , respectful and extremely helpful. Service was good the car was ready in time and fixed All the stuff very helpful More
Very good service Great service adviser ,outstanding customer service ,explained perfectly and clearly ,and spend more time for review the service invoice and recommend Great service adviser ,outstanding customer service ,explained perfectly and clearly ,and spend more time for review the service invoice and recommend what I need for next service step More
Service Dept that Serves The Service Department at Fletcher Jones Motorcars understands that Service is a part of their name! They are always professional, considerate, and w The Service Department at Fletcher Jones Motorcars understands that Service is a part of their name! They are always professional, considerate, and willing to help. They have earned my family's patronage because of their attitude and demeanor. More




