
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,429 reviews
Happy I got what I wanted, everything is straightforward, didn't have to wait that long. Everybody was helpful and very attentive. The two mentioned employe I got what I wanted, everything is straightforward, didn't have to wait that long. Everybody was helpful and very attentive. The two mentioned employees we're always on the dot. More
Great Excellent, Dan is always knowledgeable and helpful. The service technicians is great and the place is always impecable. I wo u ld recommend this place Excellent, Dan is always knowledgeable and helpful. The service technicians is great and the place is always impecable. I wo u ld recommend this place to my friends. More
Superb service Recently purchase a new C300 coupe. Was lead through the process by several knowledgable, courteous individuals and this was done in a very efficient Recently purchase a new C300 coupe. Was lead through the process by several knowledgable, courteous individuals and this was done in a very efficient manner. Excellent follow up as well. More
Routine maintenance Everything went according to plan. I was greeted very quickly when I brought my car in and the service as exceptional! Steve Henry is the best! Everything went according to plan. I was greeted very quickly when I brought my car in and the service as exceptional! Steve Henry is the best! More
EXCELLENT SERVICE! Tom Koss and Han Leef made our memorial weekend unforgettable!!! We were going back and forth with other dealers finding the right car that fits our n Tom Koss and Han Leef made our memorial weekend unforgettable!!! We were going back and forth with other dealers finding the right car that fits our needs. It seems like it was a never ending story until we decided to save Mercedes dealer, best for last! Honestly, they had the best customer experience out of all the dealers we went to. Tom was a very sharp guy, mentioned to us about the specs of the car and which car would meet our needs. They are willing to work with your financial situation as long as you show that you make financial progress. Their finance manager Han Leef did an excellent job finding us a lower payment plan the next day! Everyone who worked there made us feel welcome like a family. We will definitely come back for more Mercedes cars. More
Second purchase from Blake Malgren This is our second Mercedes purchase in less than 2 months. We are extremely satisfied with both of our transactions and experiences from start to fin This is our second Mercedes purchase in less than 2 months. We are extremely satisfied with both of our transactions and experiences from start to finish. This is directly attributed to to our dealings with our sales representative Blake Malgren and team. We highly recommend Fletcher Jones Mercedes and Blake Malgren if you're looking to purchase a new Mercedes! More
Excellant service experience The service at FJ is always outstanding. Car is ready when promised and always sparkling clean when you pick it up. I only have one complaint they a The service at FJ is always outstanding. Car is ready when promised and always sparkling clean when you pick it up. I only have one complaint they always mess with my radio stations!! More
Happy camper!i Always love working with FJ. Everyone so helpful and courteous and patient. I have gotten many cars from FJ and will never go to another agency. Always love working with FJ. Everyone so helpful and courteous and patient. I have gotten many cars from FJ and will never go to another agency. More
Truely Exceptional Rick Kilekas is the Best!! He goes above and beyond to give the most exceptional service!! I just purchased a new E400 and he was so patient, underst Rick Kilekas is the Best!! He goes above and beyond to give the most exceptional service!! I just purchased a new E400 and he was so patient, understanding, and meet my every need! Natasha was also amazing and so kind! I will always buy my cars from Rick and recommend him to all my friends!!!!! I always drive away after buying my cars happy!!!knowing that he cares and will always be there if I have any concerns or questions! More
Outstanding Service My car was ready on time and beautifully detailed. Justine in the service department kept me informed and greeted me when I picked up the car. Jim Ant My car was ready on time and beautifully detailed. Justine in the service department kept me informed and greeted me when I picked up the car. Jim Anthony More