
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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rob Draper is the best! rob draper has is the go to guy in the service Department he is knowledgeable, friendly and always delivers the best results while our cars have been rob draper has is the go to guy in the service Department he is knowledgeable, friendly and always delivers the best results while our cars have been serviced at the Fletcher Jones Dealership. I know U can always count on Rob for an honest estimate and he always follow through! More
Like comparing the Holiday Inn to the Ritz After shopping 2 other Mercedes dealerships, I came to Fletcher Jones, since they had a larger inventory. I didn't realize there would be such a diffe After shopping 2 other Mercedes dealerships, I came to Fletcher Jones, since they had a larger inventory. I didn't realize there would be such a difference in service. Not only did they have the exact car I wanted, they made the whole experience so easy. Paul Gulo, Jin Choi, the manager Chris Lanza, and the "tech guy" Josh Sacro were great. Plus, having shuttle service to the airport is definitely going to come in handy. I got a great car for a great deal, without any hassle. More
Impeccable Service there is no doubt that providing excellent service is the top priority. Every person I had contact with with polite and well trained. Thank you! there is no doubt that providing excellent service is the top priority. Every person I had contact with with polite and well trained. Thank you! More
excellent service The sales team was great and thoroughly explained everything and everything went smooth. Especially appreciated they listen to my needs and worked a The sales team was great and thoroughly explained everything and everything went smooth. Especially appreciated they listen to my needs and worked a plan that I could move forward with More
Phenomenal Service Excellent service as always ! Mr. Bob Evans and his service professionals provided exemplary customer service and communication during the whole pro Excellent service as always ! Mr. Bob Evans and his service professionals provided exemplary customer service and communication during the whole process. As usual , Mr. Evans and the Fletecher Jones set the standard. More
New purchase . Pleasant and professional. From the test drive to the purchase we received great service with very knowledgeable staff. This was our first experi . Pleasant and professional. From the test drive to the purchase we received great service with very knowledgeable staff. This was our first experience with Fletcher Jones but it certainly won't be our last. More
Return Customer Vic Goldsein helped me back in 2003 and he was great l asked for him again to help with a new purchase, Vic is very knowledgeable very nice and helpf Vic Goldsein helped me back in 2003 and he was great l asked for him again to help with a new purchase, Vic is very knowledgeable very nice and helpful he explains things that you understand and l will certainly use Vic again and also recommend him to others. More
Im so happy with my purchase. excellent experience. Everybody was super nice, knowledgeable, and genuinely helpful. Would definitely recommend the Fletcher Jones dealership. Im so excellent experience. Everybody was super nice, knowledgeable, and genuinely helpful. Would definitely recommend the Fletcher Jones dealership. Im so happy with my purchase and go back for my car purchasse , and service needs. More
misleading and really bad. lied to. called one time, then had over 4 people harass me. was told one thing by one person, another thing by another. all wrong. will lied to. called one time, then had over 4 people harass me. was told one thing by one person, another thing by another. all wrong. will not ever buy again from them. did once and it was the last. like going to the worst used car dealership ever. More
I was treated very well and everything went smoothly Doing business at Fletcher Jones was a pleasure. My sale person Richard Greenstein was a pleasure to work with. Had a great test drive, when I decided Doing business at Fletcher Jones was a pleasure. My sale person Richard Greenstein was a pleasure to work with. Had a great test drive, when I decided to lease the car we worked out a equitable price with no difficulty. The car was delivered as promised in Pristine condition and all the options carefully explained. Overall a truly superb experience! More