
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent Service Michael, Eric and Bradley were an amazing team to work with, I couldn't ask for better, more respectful treatment from these three. I look forward to Michael, Eric and Bradley were an amazing team to work with, I couldn't ask for better, more respectful treatment from these three. I look forward to coming back for my next new car. Thank you! Melanie Palmer More
very quick john is the best service agent ever. He is the reason why I use Fletcher Jones It is also close to where I live and is co convenient. john is the best service agent ever. He is the reason why I use Fletcher Jones It is also close to where I live and is co convenient. More
Dan and Eddy were the best My car leasing experience was completely painless ... Which is saying a lot!! They made sure I got the car I wanted and more. Thanks guys. My car leasing experience was completely painless ... Which is saying a lot!! They made sure I got the car I wanted and more. Thanks guys. More
Ray Schroder = Fletcher Jones Excellence I have been taking my car to Ray for the past several years. When I moved from Newport Beach to Santa Monica I tried a service center in my new area. I have been taking my car to Ray for the past several years. When I moved from Newport Beach to Santa Monica I tried a service center in my new area. The moment I spoke to the representative I knew I would be driving my car back to Newport so Ray could manage my service. Ray is professional, sharp, fast and is a great communicator because my car is always serviced to perfection. Thanks Ray! More
don`t don't make limits on the car washes I love the car wash , I live in Lake Forest very close to another dealer that will do the car wash . don't make limits on the car washes I love the car wash , I live in Lake Forest very close to another dealer that will do the car wash . More
Service Advisor - Dan Schmidt is Fabulous! In the last five years we have serviced 7 Mercedes Benz vehicles at Fletcher Jones Newport Beach. (Each time under the Tender Loving Care of Dan Schmi In the last five years we have serviced 7 Mercedes Benz vehicles at Fletcher Jones Newport Beach. (Each time under the Tender Loving Care of Dan Schmidt our Service Coordinator.) Can't say we've seen a lot of him over these years because our vehicles are so wonderful and need so little in the way of "maintenance" & warranty. I highly recommend service here and it's not just for the great coffee! More
Serving my E350 My service advisor Jim Uhl is the reason I love Fletcher Jones in Newport Beach CA. HE takes care of everything promptly, and professionally. However My service advisor Jim Uhl is the reason I love Fletcher Jones in Newport Beach CA. HE takes care of everything promptly, and professionally. However I am NOT happy for having Pon Shen (second car leased with him) for letting me do. 12,000 Mike lease fir 3 years. I called in less than 24 hours to change it to 15,000 per year and he said it couldn't be done. I feel taken advantage of and have a very bad taste in my mouth. Will think long and hard before another lease with FJ because of Pon. More
They bent over backwards to find me my car. It seems that the color combo I was looking for in the S class was impossible to get unless I was to special order it. Kamron was diligent in his se It seems that the color combo I was looking for in the S class was impossible to get unless I was to special order it. Kamron was diligent in his search and came up with the one and only car in the Country with my color selection. I love my new car! Thank you to the team that took care of me. More
David Varjoy is great! Our sales consultant does an exceptional job - he is knowledgeable, friendly and oh so helpful. He is the only sales consultant that we will use when Our sales consultant does an exceptional job - he is knowledgeable, friendly and oh so helpful. He is the only sales consultant that we will use when it comes time to buy our next car!. Additionally, the finance manager (forgot his name) that helped us through the paperwork was very good. He was thorough, knowledgeable but very efficient, making this normally tedious step in the buying process, quick, painless and maybe a little bit enjoyable! Josh who went through the car's features & set up our phones was also very knowledgeable, friendly, thorough and efficient - great guy. More
Pleasant Experience Everyone that helped us was very polite and very helpful from the salesperson, Fred, to finance and delivery specialist Josh. Stress free experience. Everyone that helped us was very polite and very helpful from the salesperson, Fred, to finance and delivery specialist Josh. Stress free experience. Thank You More