
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,429 reviews
My experience was World Class My Service Advisor Robert delivered on every promise. He kept me informed through the repair process and even came out to thank me at my car even thou My Service Advisor Robert delivered on every promise. He kept me informed through the repair process and even came out to thank me at my car even though I express paid for my invoice. Larry Lewis and Bob Evans have really done a great job building their team into the best positive experience. More
A class act I have purchased or leased a lot of new cars over the years and this by far was the most stress-free, enjoyable and easiest experience. I did a lot o I have purchased or leased a lot of new cars over the years and this by far was the most stress-free, enjoyable and easiest experience. I did a lot of "shopping" on line before I called Dan Dodgen. Dan exceeded my expectations in getting me the car I wanted for the right price. And Eddie Adolf was great in interfacing my smart phone with my new car. I couldn't be happier! More
Amazing once again!! The experience I had at Fletcher Jones Mercedes Benz was exceptional! I'm so thankful to be able to purchase a car with such ease. I am now enjoying The experience I had at Fletcher Jones Mercedes Benz was exceptional! I'm so thankful to be able to purchase a car with such ease. I am now enjoying one of the most amazing cars I've ever bought in my life. Thank you Thomas More
Tony Irvani When I purchased my 1965 SL 230, I was shocked to notice that no one in town (not even MB Classic Center in Irvine) would bother to take a look at let When I purchased my 1965 SL 230, I was shocked to notice that no one in town (not even MB Classic Center in Irvine) would bother to take a look at let alone repair it! Tony Irvani whom I have known for over 15 years was the only one who took care of my classic car at a reasonable price. I recommend him whole-heartedly. He is humble, knowledgable, and trust worthy. It is just because of him that I continue to service my two cars at FJM. More
2car purchase CLA45 GLA250 Fun treated as the only ones there Finance reps were fun to work with. Justin & Deigo outstanding along with James & Mike sales team along with Tony Fun treated as the only ones there Finance reps were fun to work with. Justin & Deigo outstanding along with James & Mike sales team along with Tony More
New CLA250 We had a wonderful experience with James Sullivan's team The Managers Chris and Ron, and Nejib, the fine financial advisor We were shopping fo We had a wonderful experience with James Sullivan's team The Managers Chris and Ron, and Nejib, the fine financial advisor We were shopping for a new car, and James made it all happen! We love the new Mercedes, and the "delivery service" that we can call to help us if needed... They were all kind, knowlegeable, fun to be with and with high positive energy and dedication... We know that we can count on the whole team if needed... A great experience, thank you More
Service Thank you Rick. Car service completed on time. Kept me posted, updated me on the service. I refer my friends to Rick for his exceptional customer serv Thank you Rick. Car service completed on time. Kept me posted, updated me on the service. I refer my friends to Rick for his exceptional customer service. Thank you. More
Best Sales Manager James Sarvey Salesman John Halaka was so considerate and accommodating. Car expert Tom Johnson was incredibly friendly and kind while his expertise on the car was Salesman John Halaka was so considerate and accommodating. Car expert Tom Johnson was incredibly friendly and kind while his expertise on the car was second to none. And if it wasn't for Senior Sales Manager John Sarvey, who was so wonderful and truly made the entire experience lovely and painless, I wouldn't have come back. They truly treat you like family and as long as I'm alive I will never go anywhere else for a car. My family feels the same and my friends will too!!!!!!! More
Dan is always a terrific man to work with Dan is a very friendly person and knows his work . He is always friendly and is willing to work with you. He is just GREAT to work with ?? Dan is a very friendly person and knows his work . He is always friendly and is willing to work with you. He is just GREAT to work with ?? More
Friendly staff and always top notch service I always go to fletcher jones to get my Mercedes serviced. The service is always the best! The staff greets you quickly and finds out what they can he I always go to fletcher jones to get my Mercedes serviced. The service is always the best! The staff greets you quickly and finds out what they can help you with. I have used a couple service advisors in the past and this visit I was paired with Randy Lemus. He was great! Very friendly and personable. He walked me through any question I had with my car. Made the service visit very easy. More