Fletcher Jones Motorcars

great experience Bradley was very helpful and courteous. He helped us get the car that we wanted and did not pressure us. We are very happy with our car and will do bu Bradley was very helpful and courteous. He helped us get the car that we wanted and did not pressure us. We are very happy with our car and will do business with Fletcher Jones again in the future. More

Andreas and Ari made me feel at home Andreas was my salesman while buying my new C300 Mercedes-Benz. Not only was Andreas extremely helpful and knowledgeable, I felt as if he was even mor Andreas was my salesman while buying my new C300 Mercedes-Benz. Not only was Andreas extremely helpful and knowledgeable, I felt as if he was even more excited for me while purchasing my first MB than I was! From start to finish, I felt at home, and I certainly do now more than ever. After the deal was done, I met Ari, the guy who knows how to work all the special features. Ari walked me through the sophistication of the features in such excitement you would think it was his first time, which it couldn't have been because he knew way too much!! Danke Schoen Andreas and thank you Ari!! I had a truly tremendous experience. (only about 2 hours too from start to finish) More

Amazing service! Team James Sullivan made sure everything was taken care of for me! They are amazingly professional as well as curtious and friendly! This is the secon Team James Sullivan made sure everything was taken care of for me! They are amazingly professional as well as curtious and friendly! This is the second car I have purchased from this team and am sure I will return again! I highly recommend them! More

Best Mercedes dealership This is the second time I purchase a Mercedes Benz from fletcher jones and both times were exceptional! They are friendly, informative, and very prof This is the second time I purchase a Mercedes Benz from fletcher jones and both times were exceptional! They are friendly, informative, and very professional. More

Katelyn and Nick Hart are awesome! Katelyn is my preferred service advisor!! She is detail oriented and very helpful. Always taking care of all the details for her customers. I love the Katelyn is my preferred service advisor!! She is detail oriented and very helpful. Always taking care of all the details for her customers. I love the way she always treated me. And we appreciate her caring attitude towards us. Thank you for having her on your team! Nick Hart, your courtesy vehicle rep. He is very polite and helpful. Making sure that my iPhone is paired so I can use the phone while driving, etc. Great team member and make you guys look good in our eyes. Overall I would not take my car for service anywhere else. And we also love the new high-tech delivery of our final invoices and the texting service to find out the status of our car. Great addition to what is already awesome. Thank you for appreciating your customers by continuing to improve your processes and hiring great staff! Kudos to you, Garth! More

Tommy and Matt were excellent. Tommy and Matt were excellent after prepping and dealing with test drives of the CLA250, C250 coupe and new C300. We reviewed options and we decided t Tommy and Matt were excellent after prepping and dealing with test drives of the CLA250, C250 coupe and new C300. We reviewed options and we decided to go with the C300. More

A great experience every time I've been in Just purchased our 2nd E350 from Fletcher Jones. Everyone involved was knowledgable, professional and respectful of our time. Service dept is equal Just purchased our 2nd E350 from Fletcher Jones. Everyone involved was knowledgable, professional and respectful of our time. Service dept is equally as good every time we brought our 1st car in for maintenance. More

Fletcher Jones Motorcars, Newpoet Beach Richard Uhl in the service department consistently delivers service excellence to customers. He takes the time to assure all needs are being met, tha Richard Uhl in the service department consistently delivers service excellence to customers. He takes the time to assure all needs are being met, that the customer has an excellent experience, and he is able to adjust when/if the needs of the customer change. More

the maintenance service at Fletcher's is great! Brought my ML550 in for repair due to rear door locking lever was dislocated. Service Rep, Stephanie, was very friendly and acknowledged the problem Brought my ML550 in for repair due to rear door locking lever was dislocated. Service Rep, Stephanie, was very friendly and acknowledged the problem quickly. Car was repaired seamless and I'm very happy for their performance!!! More

2015 G63 purchase This is my second Fletcher Jones MB car after moving to California in 2012 when we leased my wife's E350 cabriolet. My sales advisor on both transacti This is my second Fletcher Jones MB car after moving to California in 2012 when we leased my wife's E350 cabriolet. My sales advisor on both transactions, Joey Gulo, remained in constant contact over the last 2.5 years and made it an easy decision to come back to FJ when we considered buying a G class SUV. Joey may very well be one of the best advisors in the industry as he convinced me, a loyal Audi guy, to step up from my Audi SUV into the G63. Closing the deal was quick and easy as the finance and delivery staff were extremely knowledgable. Needless to say, we are very pleased with the purchase and our experience with Joey and the rest of the Fletcher Jones MB team. World class service. World class facilities. World class product. Best, CS More