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Fletcher Jones Motorcars

Newport Beach, CA

4.6
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world. Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.* Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services. Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking. *From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,429 reviews

April 22, 2015

a pleasant process The sales team helped us decide between purchasing a preowned car versus leasing it. A pleasant process in negotiating different options. A very fast More

by K Cohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Livada, & Jojo Bayas
May 07, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so pleased to hear that you had a great overall visit and that our team took excellent care of you. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 21, 2015

Very positive experience! Shelly Ball greeted us right away and made us feel very special. He really listened to what I wanted and didn't pressure me at all but rather shared More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Ball
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Shelly here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 21, 2015

GLA 250 Great experience, the people I delt with were all exceptional. Over the past number of years I have leased several cars from F.J. and would not think More

by Big John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gastineau, Steve Henry, Christine Nolden, James Haim Sarvey
May 06, 2015 -

Fletcher Jones Motorcars responded

Thank you for your feedback and congratulations on your Mercedes-Benz GLA250! I'm so pleased to hear that you had a great experience working with our team. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 20, 2015

Awesome Team Best service anyone can ask for from both Kamran Tabesh and Reza, exceeded my expectation. Came in on Wednesday to test drive the car, Friday walked More

by Susan Phan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamran Tabesh
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Kamran and Reza here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 20, 2015

Quick! I arrived at the dealership for an A3 service on my vehicle at 7:25am and was out with my rental car and off to work by 7:40am! When I arrived to pick More

by aopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Lorenson
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Leslie here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 19, 2015

quick and easy Came in for a CPO GL 550.. walked out with a new 2015 GL 550.. they maxed the payment work. 1400/mo. Love the car More

by AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Varjoy
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with our team here at Fletcher Jones Motorcars. Congratulations on your Mercedes-Benz GL550! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 17, 2015

Great Team Appreciate the professionalism and support from both Paul Brown and Steve Henry, main reason we selected Fletcher Jones over any other dealership! Th More

by dl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henry, Paul Brown
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Paul and Steve here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 16, 2015

Pleasant Experience Gustavo was very helpful in taking care of a bad tire. He checked before I came in to make sure my tire and rim were covered under warranty so I didn' More

by Teriwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Alarco
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Gustavo here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 16, 2015

"A Truly Enjoyable Experience" Mike and Justin were professional, polite, informative, and such a pleasure to deal with. They answered all questions with great knowledge and convic More

by TheGreeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Folkmann, Mike McMullen, Andres Segura, Justin Smyres
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Mike and Justin here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 15, 2015

Good experience My visit to the dealer was excellent Mike has a pleasant approach to his sales making ability. I am happy we the new car. Thanks. More

by rosalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMullen, Justin Smyres
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Mike and Justin here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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