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Fletcher Jones Motorcars

Newport Beach, CA

4.6
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world. Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.* Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services. Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking. *From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,429 reviews

April 14, 2015

Easy lease trade! My lease was up and I made an appointment and I came out in less then 2 hours with the new car I really wanted. The Gulo brotheres are great!! I sent More

by roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gulo, Chris Gulo
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with the Gulo brothers here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 14, 2015

Ease of purchase I want to thank everyone at Fletcher Jones that made the purchase of our daughter's car possible. First, I didn't think I'd get approved for a loan a More

by Scott H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dodgen, Natasha Mosakowski
May 05, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with our team here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 14, 2015

punctual/friendly/detailed/service I called Fletcher Jones FRI. PM late to request a c service -appointment was made for Early SAT at am -I arrived at 8:15 am and the service rep. MR More

by gullwing15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard,Uhl
May 05, 2015 -

Fletcher Jones Motorcars responded

Hello Dr. Rivera, Thank you for sharing your feedback! I'm so happy to hear that you had a great experience working with Richard Uhl here at Fletcher Jones Motorcars. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 13, 2015

Absolute Pleasure Team James Sullivan and Nick yet again made my experience smooth and to the point. This is the my second car from personally but many of my friends I More

by MerzE350bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sullivan
Apr 13, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Team Sullivan has taken excellent care of you yet again! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 11, 2015

Exceptional buying Experience Mike McMullen and Justin were very professional and knowledgeable made the purchase an enjoyable experience. Both are an asset to Fletcher Jones Moto More

by Athena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Mike McMullen
Apr 13, 2015 -

Fletcher Jones Motorcars responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great overall experience working with Mike McMullen and his team. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 08, 2015

nice purchasing it is my first time to buy a car. The sales help me understand the advantages of my car. I'm feeling good. Really, really nice. More

by jiahao123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pon Shen, Bill Hardy
Apr 09, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback. I'm happy to hear that Pon and Bill took excellent care of you during your visit. If any questions arise or if we can be of any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 06, 2015

.Review Simple, no-nonsense approach to car selection and purchase. Thank you for the opportunity to turn in my SL and get an acceptable replacement without a More

by energyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moraveji
Apr 09, 2015 -

Fletcher Jones Motorcars responded

Thank you for taking the time to share your feedback. I'm happy to hear that you had a great overall experience working with our team. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 05, 2015

New car Mike Manikas is wonderful! Mike has helped me in the purchase of severals cars and is, as always, a professional, kind member of your team. He has my More

by cynthiacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manikas, Bob Evans
Apr 09, 2015 -

Fletcher Jones Motorcars responded

Hi Cynthia, Thank you very much for taking a moment to share your feedback. I'm so pleased to hear that Mike has taken excellent care of you. If any questions arise or if we can be of any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 03, 2015

Excellent, as always! Dan Schmidt and Thomas Carnevale are the BEST in the Mercedes business! They are both professional, get the job done fast, and their work is exception More

by James1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carnevale, Dan Schmidt
Apr 09, 2015 -

Fletcher Jones Motorcars responded

Thank you for taking the time to share your feedback. I'm very pleased to hear that Dan and Thomas have taken excellent care of you. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 01, 2015

Excellent Dealership Company I reside in L.A. County (Inglewood), however, I prefer the service at Fletcher Jones. My Service Advisor, John Calvert is always professional and thou More

by sawyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Calvert
Apr 09, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for taking a the time to share your feedback. I'm so pleased to hear that our team was able to accommodate you and shine some light on a difficult day...I hope you are feeling better. If any questions arise or if we can be of any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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