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Fletcher Jones Motorcars

Newport Beach, CA

4.6
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world. Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.* Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services. Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking. *From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,429 reviews

February 06, 2015

Awesome sauce From the moment I arrived I felt welcomed. Got played at another dealership, but left here not only with a better car but with an even bigger ego lol. More

by Yeslordpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brennan
Feb 09, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for sharing your feedback! I'm happy to hear that you had an excellent overall experience working with our David, Lina and Dean here at Fletcher Jones Motorcars! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

February 03, 2015

Minoosh Zarrinnegar i have had a pleasure driving a Mercedes Benz for over 40 years and most of this time buying or leasing from Fletcher Jones. I must say this past week More

by minoosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cushman King
Feb 09, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for sharing your feedback! I'm happy to hear that you had an excellent overall experience working with our team here at Fletcher Jones Motorcars! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

February 02, 2015

Best customer service by Alex team Alex and his team are the best, and FJ is the best MBZ dealer in world, my family have been getting their cars from FJ Motors since 1996. Alex is prof More

by mjafari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Livadas, Mike Govan
Feb 09, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for sharing your feedback. I'm happy to hear that you had an excellent overall experience working with Alex Livadas and the rest of the team here at Fletcher Jones Motorcars! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

January 31, 2015

Best SoCal dealer Exceeding my high expectations of Mercedes Benz..! Every aspect of my visit was better than I could imagine. That is also why I ended up buying a car More

by Hans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Hashemi, Mike Govan, Taylor Baffert
Feb 09, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for sharing your feedback! I'm happy to hear that you had an excellent overall experience working with our team here at Fletcher Jones Motorcars! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

January 29, 2015

New Customer James Sullivan and his team of supporters (Nick and Eric) were extremely pleasant and professional to work with. From my first inquiry online to the More

by desiree.eilers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Eric, James Sullivan
Feb 09, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for sharing your feedback. I'm happy to hear that you had an excellent overall experience working with James, Nick and Eric here at Fletcher Jones Motorcars! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

January 29, 2015

If you want a Mercedes this is the Place I always enjoy my experience at FJ so glad I bought both of my cars from them. They are truly superior to any other dealership. I know have a new fri More

by Suebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The employees at Starbucks wonderful people, Steve Bates
Feb 09, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for sharing your feedback. I'm happy to hear that you had an excellent overall experience working with our team here at Fletcher Jones Motorcars! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

January 28, 2015

Amazing Experience, 10 Moh Amrani made my car shopping experience an exceptional one. He was able to address all of my concerns and answer all of my questions. Throughout t More

by bakobeauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric 'Ari' Kain, Moh Amrani, Mike Govan
Jan 28, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for sharing your feedback. I'm so pleased to hear that you had a great overall experience working with Moh here at Fletcher Jones Motorcars. If you have any questions or need additional assistance of any kind, please don't hesitate to contact us. Heather Lewis, Client Care Manager

January 27, 2015

Fantastic Experience! Gabriel was awesome and just fantastic to work with. His follow through was outstanding. He kept me informed throughout the whole process and was so More

by stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia
Jan 28, 2015 -

Fletcher Jones Motorcars responded

Thank you for your feedback! I'm so happy to hear that Gabriel took excellent care of you during your visit. If you have any questions that arise or if you need any additional assistance, please feel free to contact us at any time. Heather Lewis, Client Care Manager

January 27, 2015

Everyone was great :D Joey, Julian, Ben and Angel were all very well informed and because of them I had a great experience! Especially Julian, Joey's assistant, who showed More

by Ashleyrachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gulo, Angel Roach
Jan 28, 2015 -

Fletcher Jones Motorcars responded

Thank you so much for taking the time to share your feedback! I'm so pleased to hear that Jody, Julian, Ben and Angel worked together to make your experience memorable. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

January 21, 2015

2014 Mercedes-Benz SL550 purchase is the worst experience On Mother’s Day, 2014, my wife and I went to Fletcher Jones Mercedes-Benz in Newport Beach, CA to lease a new 2014 Mercedes-Benz SL550 on the recommen More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kilekas, Cushman King
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