Fletcher Jones Motorcars

Best SoCal dealer Exceeding my high expectations of Mercedes Benz..! Every aspect of my visit was better than I could imagine. That is also why I ended up buying a car Exceeding my high expectations of Mercedes Benz..! Every aspect of my visit was better than I could imagine. That is also why I ended up buying a car from FJ MB! They even drove home (in San Diego!!!!) together with me so that I could pick up a personal check and secure the car for me the same day. THE BEST EVER! More

New Customer James Sullivan and his team of supporters (Nick and Eric) were extremely pleasant and professional to work with. From my first inquiry online to the James Sullivan and his team of supporters (Nick and Eric) were extremely pleasant and professional to work with. From my first inquiry online to the final sale, I was always in contact with a staff member which is the reason the deal went through. The other dealerships I had inquired with did not follow-up or pursue my business in the same fashion this group did. I was opposed at first to a purchase with Fletcher Jones expecting it would be "too big" to provide the personal care I was expecting but I have changed my opinion. Thanks for all the hard work from everyone involved. More

If you want a Mercedes this is the Place I always enjoy my experience at FJ so glad I bought both of my cars from them. They are truly superior to any other dealership. I know have a new fri I always enjoy my experience at FJ so glad I bought both of my cars from them. They are truly superior to any other dealership. I know have a new friend from waiting for our cars to be washed, what could be better than that ? More

Amazing Experience, 10 Moh Amrani made my car shopping experience an exceptional one. He was able to address all of my concerns and answer all of my questions. Throughout t Moh Amrani made my car shopping experience an exceptional one. He was able to address all of my concerns and answer all of my questions. Throughout the process he remained friendly and professional. A family member referred me to Moh at Fletcher Jones Mercedes, and now I truly realize why she spoke so highly of this car dealer company. This was definitely a positive experience and everyone there was friendly, knowledgeable, and very accomidating. More

Everyone was great :D Joey, Julian, Ben and Angel were all very well informed and because of them I had a great experience! Especially Julian, Joey's assistant, who showed Joey, Julian, Ben and Angel were all very well informed and because of them I had a great experience! Especially Julian, Joey's assistant, who showed me all the cars and was very patient with all my questions. Joey was very professional and I enjoyed the time we spent working on the deal and closing. Looking forward to many years with this dealership. More

Fantastic Experience! Gabriel was awesome and just fantastic to work with. His follow through was outstanding. He kept me informed throughout the whole process and was so Gabriel was awesome and just fantastic to work with. His follow through was outstanding. He kept me informed throughout the whole process and was so friendly the entire time. I was actually very hesitant about bringing my car here because it was just so crowded and busy. But everything from renting a car to the inspection of my own car was fast and easy and so very painless. Oh, and my car looks just like new...thank you!! More

2014 Mercedes-Benz SL550 purchase is the worst experience On Mother’s Day, 2014, my wife and I went to Fletcher Jones Mercedes-Benz in Newport Beach, CA to lease a new 2014 Mercedes-Benz SL550 on the recommen On Mother’s Day, 2014, my wife and I went to Fletcher Jones Mercedes-Benz in Newport Beach, CA to lease a new 2014 Mercedes-Benz SL550 on the recommendation of our best friends. (They had just leased a new SL550 on the factory special) We were told that the sales manager, Cushman King, was an honorable person and that we could trust that we were getting a great car and the Mercedes-Benz website special for SL550’s. The latter was not true. The Mercedes-Benz on line offer was $7000 due at signing and $1149 per month. Cushman King told us that it was $10000 down and $1274 per month and he didn’t even pay for the license plate! I had to pay my state for the license plate because Cushman King used the licensing fee for extra gross profit! So the moral of the story is you can’t trust the people at Fletcher Jones Mercedes-Benz. We thought that the dealer would not lie to us for $7000 extra profit. Wrong. I thought Mercedes-Benz dealers were better than other dealers. After our experience, it is clear that they will lie and cheat. For these reasons, we will never buy or lease another vehicle from Fletcher-Jones. In addition to the above, Fletcher Jones Mercedes-Benz told us that one of us would have to personally guarantee the company car lease. Our company has purchased and leased numerous vehicles for 20 years and no one has ever asked our company to guarantee a lease or a loan. So reluctantly, my wife agreed to guarantee the lease. The finance person (an unknown female) lied to my wife that this guarantee would not show on her credit, there would be no inquiries on her credit and it would simply be in case the company did not pay for the car. Again, not true. There were numerous inquiries and duplicates on my wife’s credit report causing her FICO score to be reduced. The lease immediately showed on her credit report. Don’t believe anything that this car dealer says because it is not true. And finally, Fletcher Jones Mercedes-Benz screwed up the paper work so I was delivered a car without a license plate and had to drive around for almost three months before they could get a title so that my company could get a license plate for the vehicle. BUYERS BEWARE as Fletcher Jones Mercedes-Benz is simply just a low class seller of very nice vehicles. I am switching back to another luxury brand and another dealer! Finally, when we picked up the vehicle, the car was dirty and it was sitting on the lot for almost a year. Who delivers a car dirty? What a stupid thing to do. More

First Mercedes since 1986 560 SL We decided to splurge for a 25th wedding anniversary present to ourselves, and get the SL550, which is gorgeous! Wished I could upload a photo but I We decided to splurge for a 25th wedding anniversary present to ourselves, and get the SL550, which is gorgeous! Wished I could upload a photo but I can't! Will work with them again if we stay with Mercedes! Way to go the Tommy Tran TEAM! More

Always Excellant!! As always great experience at FJ MBZ motor cars with James Sullivan & team!! I'm looking forward to many more years of awesome customer service & that As always great experience at FJ MBZ motor cars with James Sullivan & team!! I'm looking forward to many more years of awesome customer service & that sparkly plate holder & cargo net! Many Thanks guys!!! G :) More

Awesome---No other words This is our 4th vehicle from FJ Mercedes. We live in San Diego and we pass several dealerships on the drive up to Newport Beach. We will continue to This is our 4th vehicle from FJ Mercedes. We live in San Diego and we pass several dealerships on the drive up to Newport Beach. We will continue to drive over an hour to come to FJ. Mike McMullen always surpasses our expectations!! Justin Smyres took great care of us as well as Mike Govan in finance. Overall, another exceptional experience which keeps us coming back. More