
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Always a Professional in all aspects of servicing my MB550S I have had Dan as a service contact since I purchased the MB. He has always provided me with professional service and always goes that extra mile to I have had Dan as a service contact since I purchased the MB. He has always provided me with professional service and always goes that extra mile to make sure I am satisfied with Fletcher Jones as a dealership. Our relationship is going on five years and during that time I have dealt with him numerous times and have never been disappointed. If you need a reliable service representative I recommend Dan for the job. Daniel Di Conti was very professional when I purchased my MB at Fletcher Jones and he provided me a beautiful car for a fair price and during the sales process he was the best. More
Pleasurable overall experience purchasing 2015 ML350 Over all the years of purchasing cars, this event was, by far, the most pleasurable and exciting experience we've had. Not only is the car an incredib Over all the years of purchasing cars, this event was, by far, the most pleasurable and exciting experience we've had. Not only is the car an incredible product, the process of finding the right one for us was great. An excellent sales effort was put forth to seek out the perfect car, and also the following process to make it ours was very friendly and fair. Management, sales, and support team really put forth an effort to please us, and send us from the dealership with our new car. We left with a feeling of pride and accomplishment riding home with our new Mercedes. Overall, a superb dealership with outstanding people at all levels. More
Poor service!!! Hi dear, on Nov 2nd, we paid $1K for refundable deposit. Later due to whatever reason, we decided to temporarily out of market and request refund. we Hi dear, on Nov 2nd, we paid $1K for refundable deposit. Later due to whatever reason, we decided to temporarily out of market and request refund. we contacted Bill Hardy may times. He said he put request few times. It is already a month away and we still did NOT get our refund back. I wonder how long it will take you refund me $1K? This is not suppose to be Fletcher Jones Ways of Business. Tks! More
LOVE MY NEW M BENZ Thank you David Lee for helping me find my new car. The service was impeccable and the transaction was swift and easy. I love my new car and it's exac Thank you David Lee for helping me find my new car. The service was impeccable and the transaction was swift and easy. I love my new car and it's exactly what I wanted in a vehicle. I hope to come back again in the future. - Ken Aseme More
A collaboration between the dealer and the client It was the first car purchase that I did alone, so I was learning most of the things. However, after the first day, I've realized that Moh truly, gen It was the first car purchase that I did alone, so I was learning most of the things. However, after the first day, I've realized that Moh truly, genuinely wanted to help me and using his comprehensive experience on cars and car purchases, help me make good decisions. I also tend to want to know every minute detail of costs and such, and he was very transparent. This is important, because in my Business Administration classes in UCI, I've learned that trust is necessary between two parties in order for collaboration, cooperation, and compromise to occur, therefore creating the best result for both parties. There were numerous other people who helped out, as I asked questions to other people in sales when Moh was getting something done in the procedure and was unavailable, and I also forgot the name of the Finance contractor, but he was definitely helpful too. The one downside is that I couldn't negotiate the price of my lease, but since I'm a college student with no credit, I guess it can't be helped. I just find it disappointing to be unable to use my consumer report and my excel spreadsheet that I've created for the most important part of the transaction, but once this lease ends and I have ~700 credit score as Moh says, next time I will use my knowledge and skills to the greatest extent of saving. More
This is my 3rd M Benz from Mike, that about says it I have purchased 3 cars from Mike McMullen and I expect I will eventually purchase more. He makes the whole project as enjoyable as possible. Not al I have purchased 3 cars from Mike McMullen and I expect I will eventually purchase more. He makes the whole project as enjoyable as possible. Not all of the sales guys are the same. I recommend calling for Mike specifically. You can thank me later. More
Expected higher class from a mercedes dealer Tommy cant keep facts straight calls lists wrong car when he calls back has no idea hes talked to you about facts even claims price he said ---he didn Tommy cant keep facts straight calls lists wrong car when he calls back has no idea hes talked to you about facts even claims price he said ---he didnt say. Matt wont return calls even when he says he will call Like the Kurt Russel movie used cars I felt I needed a shower after a couple phone calls More
My Christmas gift :-) 2015 SL550 Tommy Tran is the reason I came back + the service. I live 5 miles from Hoehn Mercedes so I fell that says it all. This is the first time I met Matt J Tommy Tran is the reason I came back + the service. I live 5 miles from Hoehn Mercedes so I fell that says it all. This is the first time I met Matt Jamerson and he was excellent as well! More
Another great car purchase thanks to Pon Although we do shop around when buying a new car, Pon always ends up the one getting our business in the end because of his friendliness, knowledge an Although we do shop around when buying a new car, Pon always ends up the one getting our business in the end because of his friendliness, knowledge and professionalism. We have leased multiple cars thru him and look forward to many more in the future. More
Exceptional dealership with professional individual care. I've been going to FJMB for nearly 10 years for both my purchase and my service. A committed effort is made to make me feel special and welcome. The I've been going to FJMB for nearly 10 years for both my purchase and my service. A committed effort is made to make me feel special and welcome. The value-added amenities such as unlimited car-washes and fresh Starbucks coffee just add icing to an already excellent cake. Don't bother going elsewhere. Your best value and service are at Fletcher Jones. More